Luz M. Vant Hof

Registered Medical Assistant

Luminis Health

10.2016 - Current

Reliable Registered Medical Assistant RMA with 10 years of experience in a multi-physician family medical practice. Known for dedication to providing premium patient care. Expertly assists with office operations and physician support by gathering patient information, calling prescriptions in and requesting prior authorizations in order to achieve patient satisfaction. Generating universal and online referrals for patients and specialists. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Job description:
Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted with routine checks and diagnostic specimens.
Called and faxed pharmacies to submit prescriptions and refills.
Request prior authorizations to medical insurances.
Taught patients about medications, procedures, and care plan instructions.
Enhanced patient outcomes by providing knowledgeable education and procedures, medications and other physician instructions.
Prepared and administered medications to alleviate patient’s symptoms.
Obtained client medical history, medication information, symptoms, and allergies.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed medical records management, including filling, organizing and scanning documents in patient’s charts.
Completed clinical procedures and gathered patient data for interpretation by physician.
Completed EKGs and other tests based on patient presentation in office.
Zio and Libre sensor placement.
Explained procedures to patients to reduce anxieties and increase patient collaboration.
Oriented and trained new staff on proper procedures and policies.