Luz A. Ortiz
Kansas City,KS
Summary
Highly motivated and committed Certified Clinical Medical Assistant with proven istory of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant Extern
The University of Kansas Medical Center
03.2008 - 04.2010
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering injections.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical chart reviews to confirm accuracy and completeness.
- Scheduled appointments and tests to coordinate patient care.
- Maintained clean and safe clinic environment to prevent injuries.
- Welcomed patients and inquired about wellbeing since last treatment.
- Assisted in the early detection of health issues through routine screenings, such as blood pressure checks and glucose tests.
- Maintained a hygienic environment by diligently sterilizing instruments and disposing of biohazard waste according to established protocols.
- Sought feedback and guidance from supervisors to continuously improve performance.
- Collected histories, vitals, and current complaints via patient interviews.
- Prepared, administered and documented medications under direction of licensed medical provider.
- Administered vaccinations and medications under supervision, ensuring accuracy and patient safety.
- Assisted in minor surgical procedures, ensuring patient comfort and supporting successful outcomes.
- Reduced administrative errors by meticulously updating patient records and billing information.
- Streamlined patient check-in process, reducing wait times and increasing patient satisfaction.
- Enhanced team collaboration by participating in regular staff meetings and sharing insights on patient care improvements.
- Conducted EKGs and interpreted results, aiding in accurate diagnosis of cardiac conditions.
- Maintained sterile and organized work environment, ensuring safety and compliance with healthcare regulations.
- Assisted in management of medical emergencies, providing critical support and maintaining calm.
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Certified Clinical Medical Assistant
Family Medicine Specialists
05.2010 - 02.2016
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Prepared and administered medications directed by the physician to alleviate patient symptoms.
- Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Certified phlebotomy skills resulted in faster turnaround times for lab results leading to quicker treatment decisions for patients.
- Assisted healthcare professionals in providing patient care through accurate medical interpretation services.
- Facilitated clear communication between healthcare providers and patients, bridging english-spanish language barriers for optimal care delivery.
Certified Clinical Medical Assistant 2
The University of Kansas Health System
03.2016 - 06.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Prepared surgical trays for upcoming out-patient procedures. -Percutaneous ultrasound tenotomy ,Platelet rich plasma injections, Joint injections, Botox Injections and Tendon Injections.
- Worked interpedently with multi specialty professionals to provide quality healthcare to patients.
- Triaged patients and performed vital checks for patient flow facilitation.
- Complied with personal protective equipment requirements to protect against exposure to infectious body fluids and other hazardous substances.
- Administered vaccines per instructed by the physicians-providers.
- Maintained established quality control standards, driving continuous improvement efforts .
- Documented medical data in patient charts, facilitating accurate records.
- Collected blood, tissue, and other laboratory specimens, logged specimens and prepared them for testing.
- Prepared and administered medications as directed by the physicians-providers.
- Explained treatment procedures, medications, diets per instructed by the physicians.
- Prepared treatment rooms for patient examinations, kept rooms neat and clean.
- Performed general office duties, such as answering telephones, taking dictation and completing insurance forms prior to minor outpatient procedures.
- Operated and prepared ultrasound machine, platelet rich plasma centrifuge, tenex machine and other equipment to prepare for physician performing minimally invasive out patient procedures.
- Assisted physicians with examinations and during minimally invasive outpatient procedures.
- Lead telehealth support.
Education
Certified Clinical Medical Assistant -
National Healthcareer Association
05-2015
Medical Assistant Diploma - Medical Assisting
Concorde Career College
Kansas City, MO06-2008
High School Diploma -
Manhattan High School
Manhattan, KS05-2007
Skills
- 10 years of experience in Medical Assisting
- Bilingual in English-Spanish
- HIPAA compliance
- Electronic Medical Record Experience (Epic and Clinical Works)
Certification
- BLS Certified
- CCMA - Certified Clinical Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Certified Clinical Medical Assistant 2
The University of Kansas Health System
03.2016 - 06.2022
Certified Clinical Medical Assistant
Family Medicine Specialists
05.2010 - 02.2016
Medical Assistant Extern
The University of Kansas Medical Center
03.2008 - 04.2010
Certified Clinical Medical Assistant -
National Healthcareer Association
Medical Assistant Diploma - Medical Assisting
Concorde Career College
High School Diploma -
Manhattan High School
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