LUZ AMALIA MEJIA
Northport,AL
Summary
Dynamic E-Commerce Virtual Assistant with proven expertise at Etsy Shop in optimizing product listings and enhancing customer service. Skilled in inventory management and time management, I successfully coordinated order processing and improved response efficiency, contributing to a seamless shopping experience. Committed to excellence and collaboration, I consistently delivered high-quality results.
Overview
2
2
years of professional experience
Work History
E-COMMERCE VIRTUAL ASSISTANT
Etsy Shop
Tuscaloosa, Alabama
02.2024 - Current
- Managed customer inquiries via email and social media to enhance response efficiency.
- Optimized product listings and descriptions for improved search visibility.
- Coordinated order processing and tracked shipments to ensure timely deliveries.
- Maintained inventory records and updated stock levels on a regular basis.
- Provided administrative support by scheduling appointments and managing calendars efficiently.
- Collaborated with vendors to secure high-quality materials for product creation.
- Generated weekly progress reports detailing completed tasks and performance metrics.
Housekeeper
Fairfield By Marriott
Pelham, Alabama
01.2024 - 02.2024
- Maintained high standards of cleanliness by thoroughly cleaning guest rooms.
- Replenished bathroom and kitchen supplies to support guest satisfaction.
- Organized and sanitized public areas to enhance guest experience.
- Reported maintenance issues promptly to facilitate timely repairs.
- Assisted with laundry services by efficiently sorting, washing, and folding linens.
- Collaborated with team members to effectively meet daily cleaning schedules.
Education
Associate of Business Administration - Business Administration
FUNDACION UNIVERSITARIA TECNOLOGICO COMFENALCO
COLOMBIA 11-2017
Skills
- Administrative support
- Time management
- Problem resolution
- Attention to detail
- Team collaboration
- Customer service
- Inventory management
- Product optimization
- Order processing
Languages
Spanish
Native/ Bilingual
Timeline
E-COMMERCE VIRTUAL ASSISTANT
Etsy Shop
02.2024 - Current
Housekeeper
Fairfield By Marriott
01.2024 - 02.2024
Associate of Business Administration - Business Administration
FUNDACION UNIVERSITARIA TECNOLOGICO COMFENALCO
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