Luz Amatista Pineda Diaz
Union City,NJ
Summary
Proven Human Resources Coordinator with a track record of enhancing employee engagement and streamlining processes at Scssllc. Skilled in Microsoft Office and adept at maintaining confidentiality, I've led successful recruitment drives and improved retention through professional development. My experience also includes boosting sales and customer satisfaction in fast-paced dining environments.
Overview
4
4
years of professional experience
Work History
Human Resources Coordinator
Scssllc
11.2021 - Current
- Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Led recruitment efforts to attract top talent in a competitive job market.
- Improved employee retention with targeted professional development opportunities.
- Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
Server
Tick Tock Diner
10.2022 - 06.2024
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Havana Central Times Square
05.2021 - 10.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Andrews Nyc Diner
08.2020 - 05.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Science - International Business
Universidad De Alta Dirección
Panama06.2019
High School Diploma -
Academia Internacional Árabe De Panamá
Panama06.2014
Skills
- Recordkeeping
- Maintains confidentiality
- Employee Relations
- Microsoft Office and Docusign
Languages
English
Full Professional
Arabic
Limited Working
Spanish
Native or Bilingual
Timeline
Server
Tick Tock Diner
10.2022 - 06.2024
Human Resources Coordinator
Scssllc
11.2021 - Current
Server
Havana Central Times Square
05.2021 - 10.2022
Server
Andrews Nyc Diner
08.2020 - 05.2021
Bachelor of Science - International Business
Universidad De Alta Dirección
High School Diploma -
Academia Internacional Árabe De Panamá
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