Summary
Overview
Work History
Education
Skills
Timeline
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Luz America Penaranda Martinez

Dundee,FL

Summary

Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of qa terms, tools and methodologies. Committed to improving overall business processes.

Overview

10
10
years of professional experience

Work History

Housekipping Especialista De Areas Publicas

LEGOLAND Florida
Winterhaven, FL
10.2022 - 04.2024
  • Maintain the lobby areas, clean and organized. Maintenance of bathrooms and offices.
  • Ensured that all health standards were met during cleaning operations.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Responded to requests from guests regarding housekeeping needs.
  • Reported any maintenance issues or damage to supervisors immediately.

Night Custodian

Polk Public Shools
Haines City, Florida
08.2021 - 08.2021
  • Maintained supplies of cleaning products by restocking shelves with necessary items.
  • Ensured all lights were turned off after closing time.
  • Emptied trash cans from offices and common areas into dumpsters outside.
  • Cleaned windows inside and out using appropriate cleaners.
  • Inspected the premises regularly for safety hazards and took corrective action when needed.
  • Stripped wax from floors using specialized equipment and applied new coats of wax.
  • Performed daily custodial duties such as vacuuming, mopping, dusting, and polishing floors in hallways, classrooms, lobbies, and other common areas.

Pharmacy Technician

Farmacia Vallemar
Bayamon, PR
06.2014 - 06.2016
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Provided education materials about medications to patients upon request.
  • Received payment from customers and processed credit card transactions when necessary.

Education

Associate of Science - Pharmacy Technology

National College University
Puerto Rico
08-2013

Skills

  • Supply Management
  • Maintenance and repair
  • Customer Relations
  • Root Cause Analysis
  • Resource Allocation
  • Quality Assurance

Timeline

Housekipping Especialista De Areas Publicas

LEGOLAND Florida
10.2022 - 04.2024

Night Custodian

Polk Public Shools
08.2021 - 08.2021

Pharmacy Technician

Farmacia Vallemar
06.2014 - 06.2016

Associate of Science - Pharmacy Technology

National College University

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Luz America Penaranda Martinez