Luz Angelica Bennett
Independent Interior Designer
Jupiter,FL
Summary
Organized Interior Designer adept at multi-tasking and developing creative solutions. History of success in coordinating with vendors and managing construction teams to complete projects aligned with specifications and budget requirements while staying savvy on current design trends.
Overview
14
14
years of professional experience
Work History
Independent Interior Designer
Independent
San Francisco, United States
08.2014 - 01.2020
- Designed floor plans, elevations, 3D perspective views and material boards for discussions with contractors, architects, engineers, vendors to renovate purchased properties to be put back in the market.
- Researched trends in area of green building and environmental design to incorporate into residential projects.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Staging properties for sale and coordinate details with real state agents and brokers.
Kitchen and Bath Designer
Cabinets And Beyond
San Francisco, United States
08.2012 - 08.2014
- Developed key client relationships by providing kitchens and bathrooms design solutions that met needs and budgets without compromising quality or design intent.
- Management and control of limited budgets to achieve goals previously scheduled with clients.
- Clear and effective communication, and interaction with contractors, installers, and vendors.
- Performing daily tasks complying with employer rulers.
- Team of collaboration with other designers to resolve issues installation and product quality.
- In charge of collecting measurements of kitchens and bathrooms to be renovated, and establish direct communication with contractors about projects to embark and problems to solve with products and / or spaces that are presented in older homes.
- File claims and warranty requests with suppliers and coordinate material delivery, damage reporting and quality control in products received.
- Prepare and manage written contracts between customers and suppliers.
Personnel and Production Supervisor
Florida Power & Light
Jupiter, FL
03.2008 - 06.2012
- High levels of production with minimal risks of accidents, innovation in new forms of packaging and handling of inventory.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Prepared in advance meetings and visual presentations to address production problems, material deficits, equipment failures and unavoidable delays, as well as accident reports, performance, and new projects.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Monitored materials use to identify concerns and keep costs low.
- Supervised work on bestselling, industry-leading products.
- Predicted cost overruns by monitoring spending during productions.
Call Center Customer Service Specialist
Applied Card System
Boca Raton, FL
08.2005 - 02.2008
- Verification of customer identity data according to company policies.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Making calls to customers with delinquent accounts, to offer different payment options using different types of financial aid offered.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues
- Definition of customer satisfaction indicators and monitoring of response times.
- Accurate and up-to-date information to customers, always looking for transparency on communications.
- Promoted to be responsible for producing daily financial reports on money collected from calls received, accounts settlements, and financial aid programs offered.
- Report and monitor technical issues of account.
- Responsible for creating detailed production report duration of calls, non-incoming calls, and disconnected ones to fix reasons behind these incidents was also part of my promotion.
- Resolved concerns with products or services to help with retention and drive sales
Education
No Degree - Business Administration And Management
Palm Beach State College
Lake Worth, FLAssociate of Arts - Interior Design
Palm Beach State College
Lake Worth, FL05.2012
Skills
- Basic knowledge in accounting and management of Business
- Personnel management and bilingual communication skills
- Recruitment and Hiring
- Team Leadership
- De-escalation Techniques
- Patient and Empathetic
- Strong Analytical and Problem Solving Skills
- Budgeting, inventory, and project coordination
- PowerPoint, MS office software, web navigation
- Digital photography
- Knowledge of codes of construction
- Experience in proposing residential design of indoor spaces with specialization in planning residential kitchen and bathroom designs
- Knowledge of appropriate use of lighting and color in Interiors
- Skill in 3D rendering and digital presentations
- Collaborating with designers, contractors, and other professionals; independent decision-making and working independently
- Passion for Physical, Mental, and Emotional Health and Fitness
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Elementary
Timeline
Independent Interior Designer
Independent
08.2014 - 01.2020
Kitchen and Bath Designer
Cabinets And Beyond
08.2012 - 08.2014
Personnel and Production Supervisor
Florida Power & Light
03.2008 - 06.2012
Call Center Customer Service Specialist
Applied Card System
08.2005 - 02.2008
No Degree - Business Administration And Management
Palm Beach State College
Associate of Arts - Interior Design
Palm Beach State College
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