Summary
Overview
Work History
Education
Skills
Timeline
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Luzangely Ortiz Colon

Winston Salem,United States

Summary

Recent Medical Administrative Billing and Coding Graduate from Keiser University. Highly Adaptable and fast learner, dedicated to any job assigned while doing it with passion. Eager for a new opportunity and to enter a new work field.

Overview

3
3
years of professional experience

Work History

Housekeeper

Compass Group Management
06.2022 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.
  • Contributed to efficient inventory management by monitoring supplies usage and reporting shortages or excesses as needed.
  • Ensured compliance with OSHA regulations through proper handling of biohazardous materials, chemical storage, and equipment maintenance practices.
  • Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.

Lead Key Holder

Show Shoe
03.2022 - 05.2022
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
  • Maintained a clean, organized store environment by implementing regular cleaning schedules and following merchandising guidelines.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
  • Managed efficient cash register operations.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Housekeeping Supervisor

Amazon
09.2021 - 03.2022
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.
  • Evaluated employee performance and developed improvement plans.
  • Developed strong working relationships with vendors to ensure timely delivery of supplies and cost-effective purchasing decisions.

Education

Associate of Arts - Medical Administrative Billing And Coding

Keiser University
Fort Lauderdale, FL
07-2024

High School Diploma -

Elvira M. Colon
Puerto Rico
06-2018

Skills

  • Teamwork
  • Bilingual
  • Customer service
  • Housekeeping
  • Leadership Management
  • Safety protocols
  • Active listening
  • Critical thinking
  • Relationship building
  • Empathy and patience
  • Strong interpersonal skills

Timeline

Housekeeper

Compass Group Management
06.2022 - Current

Lead Key Holder

Show Shoe
03.2022 - 05.2022

Housekeeping Supervisor

Amazon
09.2021 - 03.2022

Associate of Arts - Medical Administrative Billing And Coding

Keiser University

High School Diploma -

Elvira M. Colon

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Luzangely Ortiz Colon