Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Optometrist Assistant
Optom-Eyes Vision Care
El Centro, CA
05.2005 - Current
Manage the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image
Process appeals related to denied or rejected claims in a timely manner.
Contact insurance providers to check patient coverage.
Register new patients and update existing patient demographics. Review patient account to ensure accuracy and completeness of information.
Ensure all regulatory requirements are met when submitting claims for payment.
Facilitate patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
Respond to patients, prospective patients, and visitor inquiries in a courteous manner
Measured patients' visual acuity, depth perception, color vision, peripheral vision and eye muscle coordination.
Maintained a clean work environment by wiping down equipment between uses, disposing of biohazardous materials in accordance with safety standards.
Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
Scheduled and confirmed appointments.
Monitor accounts receivables daily to determine appropriate follow-up action needed.
Optician
Wal-Mart Vision Center
Calexico
07.2002 - 05.2005
Interpretation of prescriptions written by ophthalmologists and optometrists
Collected eye measurements including corneal width and thickness
Helped client’s select eyeglass and lens treatments including tints and coatings
Created work orders for lab technicians to ensure delivery of the proper lenses
Adjusted eyeglasses to ensure a proper fit
Educated clients on proper eyeglass and contact lens care
Kept track of orders, prescriptions, and inventory.
Education
Diploma -
Calexico High School
Calexico, CA
08-1994
Some College (No Degree) - Administrative Assistance And Secretarial Science
Imperial Valley College
Imperial, CA
Skills
Microsoft Office (Word, Excel, PowerPoint)
Comprehensive knowledge of administrative and clerical procedures
Familiar with business principles and procedures
Attention to detail with good customer service and effective time management skills
Excellent communication with good typing skills
Excellent planning and interpersonal skills
Knowledge of generating correspondence and documents
Flexibility, Confidentiality and can work under pressure
Insurance claims and authorizations
Eyefinity Practice Management Software
Medical Billing
Managing records
Timeline
Optometrist Assistant
Optom-Eyes Vision Care
05.2005 - Current
Optician
Wal-Mart Vision Center
07.2002 - 05.2005
Diploma -
Calexico High School
Some College (No Degree) - Administrative Assistance And Secretarial Science