Luzdalia Torres
Deltona,FL
Summary
PROFESSIONAL Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
Overview
22
22
years of professional experience
Work History
Sales Associate
Dillards Department Store
Sanford, FL
06.2017 - 06.2019
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
Sales Associate
Stein Mart
Daytona Beach, FL
02.2014 - 06.2016
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders and gift card activations.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
Sales Associate
Jcpennys
Altamonte Springs, FL
06.1995 - 07.2013
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Education
High School Diploma -
Morris High School
Skills
- Stocking and replenishing
- Sales trends
- Cash Handling
- Point of sale operation
- Relationship building
- Excellent people skills
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Dillards Department Store
06.2017 - 06.2019
Sales Associate
Stein Mart
02.2014 - 06.2016
Sales Associate
Jcpennys
06.1995 - 07.2013
High School Diploma -
Morris High School
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