Luzdinia Rosario
Brooklyn,OH
Summary
Hardworking and passionate job seeker to secure an HR Assistant role. Focused and professional with a strong background in completing various administrative support. In-depth understanding of customer service, data entry, file and record management. Organized and dependable at handling multiple projects and duties with a positive attitude. Detail-oriented team player with strong organizational skills. Always willing to take on additional responsibilities to achieve department and company goals.
Overview
11
11
years of professional experience
Work History
Escrow Assistant
Coastal Title Agency, LLC
11.2022 - 08.2023
- Maintained open communication with lenders, agents, sellers, and borrowers.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Obtained documents such as mortgage and/or judgement lien payoff statements, HOA statements, property sale inspections and certifications, and business operating agreements, if applicable.
- Followed-up on status of releases, policies, and return of recorded documents.
- Scheduled signing and gathered required paperwork for seller and buyer, including out of area closings.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
Escrow Assistant
Title One Agency, LLC
11.2021 - 11.2022
- Maintained open communication with lenders, agents, sellers, and borrowers.
- Scheduled signings and gathered required paperwork.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Scheduled signing and gathered required paperwork for seller and buyer, including out of area closings.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Obtained documents such as mortgage and/or judgement lien payoffs, HOA statements, commission letters, property inspections and certifications, and business operating agreements, if applicable.
- Followed-up on status of releases, policies, and return of recorded documents.
- Studied and clarified buyer, seller and lender instructions to determine escrow requirements.
Title and Escrow Assistant
Barristers Of Ohio, Inc.
09.2020 - 10.2021
- Maintained open communication with lenders, agents, sellers, and borrowers.
- Scheduled signing and gathered required paperwork for seller and buyer, including out of area closings.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Forwarded title clearing documentation to title officer for approval.
- Prepared title commitments and policies for the lenders and new homeowners.
- Obtained documents such as proof of mortgage and/or judgement lien payoff statements, HOA statements, commission letters, property inspections and certifications, and company operating agreements, if applicable.
HR Assistant
Medical Service Company
08.2019 - 03.2020
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Partnered with Senior HR Generalist and management teams to create and update job descriptions and interview questions.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
HR Interview Scheduling Coordinator
Willis Towers Watson
10.2013 - 08.2019
- Managed and assigned daily domestic and international interview schedules with the associate and recruiter teams.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency.
- Communicated interview scheduling changes to applicants, department staff, managers, and executives.
- Developed strong working relationships with management and executive teams through effective scheduling and communication skills.
- Resolved issues through active listening and open-ended questions in scheduling problems with team members.
- Maintained patience and privacy in conflicts and concerns with applicants, associates, and management.
HR Assistant
Driven Brands-Meineke Car Care Services, Inc.
08.2012 - 09.2013
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions, and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
- Organized new employee orientation schedules for new hires.
- Processed employee new hire, rejection, and termination paperwork at direction of HR Director.
- Delivered friendly assistance with new hires throughout the interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Scheduled appointments for the HR Director according to calendar availability.
- Partnered with management teams to coordinate on-boarding and off-boarding processes.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Posted positions on company website, online job boards, and with colleges and universities.
- Coordinated background checks with 3rd party vendor.
Education
Bachelor of Science - Business Administration And Management
Myers University
Cleveland, OHMaster of Arts - Human Resources Organizational Management
Ashford University
Clinton, IA03.2012
Skills
- Administrative Support
- File Management
- Confidentiality
- New Employee Onboarding
- Training
- Time Management
- Organizational Skills
- Attention to Detail
- Document Employee Information
- Managing Applicant Inquiries
- Job Applicant Interviews
- Clerical Support
- Personnel Files
- Meeting Preparation
- Keeping Records
- Creating and Managing Job Descriptions
- Resume Screening
- Data Entry
- Task Prioritization
- Documentation
Timeline
Escrow Assistant
Coastal Title Agency, LLC
11.2022 - 08.2023
Escrow Assistant
Title One Agency, LLC
11.2021 - 11.2022
Title and Escrow Assistant
Barristers Of Ohio, Inc.
09.2020 - 10.2021
HR Assistant
Medical Service Company
08.2019 - 03.2020
HR Interview Scheduling Coordinator
Willis Towers Watson
10.2013 - 08.2019
HR Assistant
Driven Brands-Meineke Car Care Services, Inc.
08.2012 - 09.2013
Bachelor of Science - Business Administration And Management
Myers University
Master of Arts - Human Resources Organizational Management
Ashford University
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