LUZ EDITH CORTES VERGARA
Sarasota,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Document Preparer
Independent
Sarasota, FL
02.2023 - Current
- Developed processes for efficient storage of completed documents.
- Transcribed notes and compiled into reports for submission to supervisor.
- Proofread documents and corrected errors in grammar, spelling and punctuation.
- Performed quality control on all prepared documents prior to submission or release.
- Conducted research as needed to ensure accuracy of information contained in prepared documents.
- Monitored progress on projects involving document preparation tasks.
- Organized, sorted, and filed hard copy documents according to established procedures.
- Utilized fax machines, copiers and scanners to upload and send documents.
- Prepared documents for mailing or delivery, including attaching labels and envelopes.
- Ensured compliance with applicable legal regulations when preparing confidential documents.
- Analyzed source materials to determine purpose, format, and content requirements.
Procurement Consultor
Sise Soluciones SAS
Bogotá Colombia, Colombia
07.2017 - 12.2022
- Used in-depth knowledge of legal precedents to analyze probable outcomes of cases.
- Collaborated with colleagues on various aspects of case preparation.
- Maintained accurate records related to each case handled.
- Labor's transacciones y litigious.
- Drove customer feedback to deliver information to management for corrective action.
- Coordinated cross-functional teams to develop sourcing strategies that meet organizational objectives.
- Explained technical aspects of legal matters in an understandable manner to non-lawyers.
- Prepared legal briefs and appeals and filed with state and federal courts as required.
- Analyzed complex legal issues and provided advice to clients.
- Interviewed clients and witnesses to acquire additional insight into case details.
- Conducted research on relevant laws, regulations, and court decisions.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Modified existing software systems to enhance performance and add new features.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained schedule of class assignments to meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
LAWER
UNIVERSIDAD AUTONOMA DE COLOMBIA
COLOMBIA08-2015
Skills
- Excellent Spelling Skills
- Precise
- Great Eye for Detail
- Data Accuracy
- Quality Control
- Mail Distribution
- Data Entry Experience
- File Management
- Version Control
- Document Typing and Formatting
- Strong Listening Talents
- Report Preparation
- Needs Assessment
- Community Resource Expertise
- Telephone Communication
- Meeting Facilitation
- MS Office Expertise
- Excellent Communication
- Task Prioritization
- Decision-Making
- Problem-Solving
- Calm Under Pressure
- Friendly, Positive Attitude
- Organizational Skills
- Training & Development
Timeline
Document Preparer
Independent
02.2023 - Current
Procurement Consultor
Sise Soluciones SAS
07.2017 - 12.2022
LAWER
UNIVERSIDAD AUTONOMA DE COLOMBIA
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