Summary
Overview
Work History
Skills
Affiliations
Languages
Certification
References
Timeline
Generic

Luz Elena Mora

Jurupa Valley ,CA

Summary

Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Health Care Aide

IHSS Public Authority
Jurupa Valley
02.2022 - Current
  • Provided assistance to patients with activities of daily living such as bathing, dressing, grooming and eating.
  • Assisted in the implementation of care plans for individual patients under the direction of a registered nurse or physician.
  • Administered medication and treatments as prescribed by medical staff.
  • Monitored vital signs such as blood pressure, pulse, temperature and respiration rate.
  • Observed and documented changes in patient's condition including physical and emotional well-being.
  • Reported any changes or concerns to supervising nurse or physician promptly.
  • Communicated effectively with patients, families, physicians and other healthcare professionals.
  • Assisted with rehabilitation exercises prescribed by physiotherapists or occupational therapists.
  • Helped patients maintain their independence while providing support when needed.
  • Performed basic nursing skills such as wound care, catheter care and ostomy management.
  • Provided emotional support to those requiring end-of-life care.
  • Maintained a clean and safe environment for all patients according to health regulations standards.
  • Transported patients to appointments using wheelchairs or strhers when necessary.
  • Responded quickly in emergency situations following established protocols.
  • Participated in continuing education activities to stay up-to-date on best practices.

Safety Clerk

Rolling Green Inc.
San Bernardino
09.2021 - Current
  • Coordinated training sessions for employees on safety protocols and best practices.
  • Maintained records of completed safety forms, including hazard assessments, accident investigations, and corrective actions taken.
  • Facilitated regular meetings between management personnel and staff regarding safety topics.
  • Documented all activities related to health and safety issues such as training sessions, incident investigations.
  • Answered telephones, directed calls and took messages.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Reviewed files, records and other documents to obtain information or respond to requests.

Team Lead

DSV Solutions
Fontana
06.2016 - 07.2021
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Trained new staff in relevant processes and procedures.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Ensured compliance with company policies and procedures throughout the team.
  • Supported the manager in developing plans for future projects, initiatives and objectives.
  • Collaborated with other departments to develop effective solutions that meet customer needs.
  • Provided support to junior staff during peak periods of workloads.
  • Created detailed reports on team activities as requested by management.
  • Motivated staff through positive reinforcement techniques.
  • Maintained accurate records of employee attendance and task completion times.
  • Delegated tasks appropriately according to individual skill sets.

Skills

  • Care plan implementation
  • Condition Monitoring
  • Direct Patient Care
  • Workplace Safety
  • Safety Training
  • Program activities

Affiliations

  • Volunteer for AYSO region 462.

Languages

English
Professional
Spanish
Native/ Bilingual

Certification

  • OSHA 30 3/9/24
  • First Aid/CPR/AED 4/6/23
  • First Aid/CPR/AED Trainer 2/20/24

References

References available upon request.

Timeline

Health Care Aide

IHSS Public Authority
02.2022 - Current

Safety Clerk

Rolling Green Inc.
09.2021 - Current

Team Lead

DSV Solutions
06.2016 - 07.2021
  • OSHA 30 3/9/24
  • First Aid/CPR/AED 4/6/23
  • First Aid/CPR/AED Trainer 2/20/24

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Luz Elena Mora