Lizeth Silveyra-Mendez
Mesquite,NV
Summary
Proven to enhance guest experience at Eureka Hotel and Casino through expert menu knowledge and exceptional customer service. Skilled in food safety practices and guest relations management, I significantly improved service efficiency and dining satisfaction. Adept at fostering teamwork, I embody a strong work ethic and dedication to quality.
Overview
13
13
years of professional experience
Work History
Restaurant Food Server
Eureka Hotel and Casino
Mesquite, NV
03.2012 - Current
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering a positive work environment.
- Implemented proper food handling techniques, adhering to safety and sanitation guidelines set forth by local health departments.
Education
High School Diploma -
Virgin Valley High School
Mesquite, NV05.2002
Skills
- Clear Communication
- Order Taking
- Table Setting
- Food safety practices
- Professional Appearance
- Energy and stamina
- Handling Complaints
- Cleanliness standards
- Special Event Coordination
- Guest Relations
- Food presentation
- Memory retention
- Fine dining etiquette
- Foreign language skills
- Reservation Management
- Food Storage
- Wine pairing
- Seating arrangements
- Exceptional customer service
- Food Running
- Table Bussing
- Order Accuracy
- Efficient Movement
- Food Preparation
- Knowledge of Dietary Restrictions
- Social Perceptiveness
- Guest Engagement
- Guest Relations Management
- Food spoilage prevention
- Food safety understanding
- Supply Restocking
- Cash Handling
- Beverage Preparation
- Ordering Procedures
- Performance Improvement
- Wine service
- Order Management
- Menu Memorization
- Strong Work Ethic
- Regulatory Compliance
- Suggestive Selling
- Order delivery practices
- Food station setup
- Hospitality service expertise
- Item promotion
- Relationship Management
- Table setting knowledge
- Food and beverage pairings
- Bill computation
- High-volume dining
- Point of sale operation
- Dining area maintenance
- Wine Pairings
- Quality Control
- Guest Seating
- Wine pairing knowledge
- Service prioritization
- Food inspection
- Front-of-house display creation
- Allergy awareness
- Safe Food Handling
- Food sales and promotion
- Food Delivery
- Menu presentation
- Daily specials memorization
- Banquet Coordination
- Adaptable and Flexible
- Warm and Friendly
- Food Safety Standards
- Transactions and Cash Handling
- Food and Beverage Service
- Team Player
- Ability to Lift 30 Pounds
- Reliable and Responsible
- Reservations Management
- Cool Under Pressure
- Tableside Service
- Cleaning and sanitizing
- Upselling
- Specials Promotion and Upselling
- Food and Beverage Upselling
- Food handling
- Special Requests and Substitutions
- Upselling and Cross Selling
- Process Monitoring
- Staff Training
- Team Leadership
- Courteous Phone Demeanor
- Conflict and Complaint Resolution
- Food Preparation and Safety
- Age Verification
- Hospitality best practices
- Relationship Building
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
Languages
English and Spanish
Native or Bilingual
Timeline
Restaurant Food Server
Eureka Hotel and Casino
03.2012 - Current
High School Diploma -
Virgin Valley High School