Luz Helena Cruz Garzon

Design and implementation of corporate budget management, strategic plan definition with the general management and executive team, implementation of a corporate self-management process through the implementation of the SOP (Sales and Operations Planning meeting), corporate consultancy on the BPM standard.

Project Consultant

Design of a pharmaceutical factory for the packaging and conditioning of pharmaceutical products and dietary supplements, building adaptation, design and layout of areas and spaces, project and sub-project definition, budget management, contract management, oversight, and implementation of the current Good Manufacturing Practices standard to obtain INVIMA certification.

Management of the marketing process for various product lines, including generics, medical representatives, veterinary, cosmetics, and personal care; from the administration of the current product portfolio, market research, product launches, coordination of design and advertising activities, development of marketing plans for each business unit, including sales and marketing budgets, and marketing strategy for each line and product. ABC classification of portfolios, management of training and development plans for medical representatives, and marketing budget management. Direct coordination with the sales management for the execution of marketing plans, leadership of the monthly planning, sales, and marketing control meeting (SOP) at the administrative offices of each regional branch in the country.

Management of the supply chain, including demand forecasting using a statistical model, inventory management, control of excess and obsolete items, soon-to-expire items, and slow-moving inventory. Administration of storage warehouses for raw materials and finished products. Measurement of service level through the perfect order indicator (timeliness and quality).

Design, development, and implementation of the contract manufacturing business model with multinational pharmaceutical and cosmetic international clients using the open-cost model and the turnkey approach (from the formulation development, legal registration, material supply, manufacturing, and packaging to the final delivery of approved finished products at the customer's warehouse).

Management of the planning process from demand receipt to the issuance of the Master Production Schedule (MPS) and Material Requirements Planning (MRP), issuance of the monthly production schedule, and coordination of production scheduling for 4 manufacturing plants. Design and implementation of production and supply planning software.

Management of the purchasing process, implementation of the tender-based procurement model, supplier selection and evaluation, negotiation with suppliers. Measurement of the process using optimal procurement performance indicators (quality, timeliness, price). Coordination activities with internal customers (manufacturing and marketing).

Management of the manufacturing process from the receipt of the production schedule in manufacturing orders, to the closing and final reconciliation of materials, cost control, process coordination control of costs, coordination of the process with the professionals in charge, production managers, supervisors, operators and internal customer, with an average of 500 people in charge. Measurement with management indicators.

Management of administrative contracts, supplies, maintenance, support to human talent management.

Design, development and implementation of the quality manual. Implementation of the INVIMA (national reference institution in sanitary matters), internal and external audits and certification of the laboratory.

Survey of the general risk overview by job position, development of the general occupational health program.

Calculation of the production capacity, monthly measurement of installed capacity vs. planned vs. programmed vs. utilized.

Production scheduling of manufacturing, packaging and packing areas.

Quality control on the product in process (fabrics), measurement and comparison of quality parameters vs. quality parameters. Results, adjustments and production decision.