Luzkeila Ferrer
Windermere,FL
Summary
Driven and decisive Human Resources Professiona with + 15 years of experience managing human resources teams to deliver compliance, personnel communication, and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development, and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Human Resources Consultant
NextGen Talent Consulting, LLC
Windermere, FL
01.2024 - Current
- Customize comprehensive Talent Solutions tailored to meet our diverse clients' unique needs and challenges, ensuring alignment with their strategic objectives and fostering optimal organizational growth and success.
- Developed and facilitated training programs for Human Resources personnel on topics such as employee relations, performance management, recruitment, and compensation.
- Conducted needs assessments to determine gaps in existing HR procedures and processes.
- Develop tailored recruitment strategies based on client requirements.
- Establish HR metrics and provide training to internal teams for effective implementation and tracking.
- Provide coaching and mentorship to Recruitment and HR teams to enhance their skills and performance.
Talent Acquisition Manager
Bydrec, INC
Pleasanton, CA
01.2022 - 04.2024
- Lead a distributed IT recruitment team to achieve strategic hiring objectives.
- Recruited and screened potential candidates for open positions.
- Conducted interviews, reference checks, background investigations, and other pre-employment activities.
- Developed strategies for attracting and hiring passive candidates through research and networking activities.
- Managed the onboarding process for new hires including paperwork completion, orientations.
- Provided guidance on salary offers to ensure competitive positioning in the marketplace.
- Assisted in developing training materials regarding employment policies and procedures.
- Kept abreast of industry best practices related to talent acquisition.
- Negotiated contract terms with third-party vendors providing recruitment services.
Human Resources Director
Opticca Consulting, INC
Windermere, Florida
06.2021 - 12.2021
- Standardize and optimize HR processes for efficiency and effectiveness across the organization.
- Developed and implemented human resources policies and procedures.
- Lead global Full-Life Cycle Recruiting efforts to attract and onboard top talent.
- Cultivate strong relationships with hiring managers to align recruitment strategies with business needs.
- Conduct salary negotiations and establish salary bands to ensure competitive compensation structures.
- Design and implement the onboarding process for new hires.
- Organized and coordinated training sessions for new employees.
- Manage the relocation and immigration process to facilitate smooth transitions for international hires.
- Developed training materials, including manuals, guides and handouts.
- Provided coaching and mentorship programs for staff members.
Talent & Culture Director
MAS Global Consulting
Tampa, FL
06.2019 - 05.2021
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Collaborated with senior leadership to set long-term objectives for the company.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Managed budgeting and financial planning processes for the organization.
- Identified opportunities for improvement in operational performance metrics.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Developed policies and procedures to ensure compliance with corporate standards.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Coordinated resources across departments to maximize productivity levels.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Prepared presentations for board meetings summarizing key developments within the company.
- Implemented systems for tracking progress on key initiatives or projects.
- Facilitated collaboration between teams by encouraging open communication channels.
- Recruited, hired and trained employees on operations and performance expectations.
- Cultivated and maintained relationships to promote positive work culture.
- Supported work-life balance to improve staff morale.
- Developed training materials, including manuals, guides and handouts.
- Conducted assessments to determine skill gaps of existing personnel.
- Provided coaching and mentorship programs for staff members.
- Assisted with the development of career pathways for employees based on their individual goals and objectives.
- Facilitated workshops and courses for groups or individuals on topics related to professional development.
Human Resources Business Partner
Endava
Medellin, CO
08.2015 - 06.2019
- Developed, implemented and monitored HR programs such as recruitment, onboarding, training, compensation and benefits.
- Provided guidance on organizational policies and procedures to ensure compliance with applicable laws and regulations.
- Assisted in the development of succession planning initiatives for key positions within the organization.
- Coached managers on best practices for effective management of their teams.
- Collaborated with senior leadership to develop strategic plans to support business objectives.
- Developed and implemented comprehensive recruiting strategies to identify, attract and hire qualified IT professionals.
- Managed full cycle recruitment process including sourcing, interviewing, reference checks and offer negotiations.
- Conducted in-depth interviews with potential candidates to evaluate skills, experience and qualifications.
- Coached hiring managers on effective interviewing techniques when assessing potential employees.
- Developed training materials for various departments and topics, including customer service, safety procedures, and team building.
- Conducted needs assessments to determine areas of improvement in employee performance.
- Created comprehensive training plans based on organizational goals and objectives.
- Assisted with onboarding new hires by providing guidance on company policies and procedures.
Education
Bachelor of Arts - Psychology
Rafael Urdaneta University
Maracaibo, VenezuelaSkills
- Human Resource Management
- Recruitment Strategies
- Talent management
- Retention Strategies
Certification
Certified Diversity, Equity, belonging, and Inclusion Specialist – Oct 2022
AIHR|Academy to innovate HR
Certified Strategy HR Leader - 2022
AIHR|Academy to innovate HR
Certified Talent Acquisition Specialist - 2022
AIHR|Academy to innovate HR
International Certification as Executive Coach - Dec 2021
Coaching Corp Group
International Certification as Corporate Coach - Dec 2021
Coaching Corp Group
International Certification as Professional Coach - May 2021
Coaching Corp Group
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Senior Human Resources Consultant
NextGen Talent Consulting, LLC
01.2024 - Current
Talent Acquisition Manager
Bydrec, INC
01.2022 - 04.2024
Human Resources Director
Opticca Consulting, INC
06.2021 - 12.2021
Talent & Culture Director
MAS Global Consulting
06.2019 - 05.2021
Human Resources Business Partner
Endava
08.2015 - 06.2019
Bachelor of Arts - Psychology
Rafael Urdaneta University
Certified Diversity, Equity, belonging, and Inclusion Specialist – Oct 2022
AIHR|Academy to innovate HR
Certified Strategy HR Leader - 2022
AIHR|Academy to innovate HR
Certified Talent Acquisition Specialist - 2022
AIHR|Academy to innovate HR
International Certification as Executive Coach - Dec 2021
Coaching Corp Group
International Certification as Corporate Coach - Dec 2021
Coaching Corp Group
International Certification as Professional Coach - May 2021
Coaching Corp Group
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