Summary
Work History
Education
Skills
Timeline
Generic

Luz L Mejia Espinoza

San Francisco,CA

Summary

Adept at project management and customer service, I excelled at SCI-SCOTIABANK PERU SAA by handling 200+ calls daily, ensuring client satisfaction and debt resolution. Recognized for implementing anti-corruption systems and enhancing judicial processes, my blend of analytical prowess and interpersonal skills drives tangible results in challenging environments.

Work History

Head Babysitter

Chen K.

Developed strong relationships with the family, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Promoted motor skills and enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.

Food Preparer

Farming Hope

San Francisco, California

Helped prepare 1000+ nourishing meals per week for food-insecure San Franciscans in the community food hub Produced a large volume of food prep in a commercial kitchen

Executed production for various events, onsite and offsite from start to finish

Set up a farmers market-style grocery distribution area

Plated dishes to order and prep mise in place

Worked in a training garden to learn basic farm-to-table and seasonal principles.

Supervisor of Payments

Poder Judicial LN Peru

Judiciary Of North Of Lima – Lima, Peru

Processed, verified, and pre-authorized payments, invoices, and packing lists

Entered and monitored payments in SIAF-SP, and SIGA applications

Coordinated, and investigated internally the status of payments, and service compliance

Administered payment vouchers and provided secretarial support to the treasury team.

Coordinating Manager Wedding Catering and Events

Business Familiar

Lima, Peru

Coordinated weekly event logistics for kitchen and receptions

Prepared 100 to 500 dishes for buffets and sandwiches

Prepared the Bride and Groom and Hosts for the day of events.

Collections Representative

SCI-SCOTIABANK PERU SAA

Lima, Peru

Handled 200+ outbound calls daily with the goal of collecting owed debt, rescheduling payments, and payment due reminders

Used probing techniques to determine debtors' reasons for delinquency

Delivered exceptional customer service on collection calls and maintained a calm and professional demeanor Used scripted conversation prompts to convey current account information and obtain payments

Counseled debtors on payment options and arranged installment agreements

Recorded all information regarding the financial status of customers

Extra Curriculum Coordinator

Biblioteca Nacional Del Peru - CAFAE BNP

Lima, Peru

Effectively implemented best training practices, children and adult learning principles in planning and creation of instructional materials

Coordinated and worked closely with instructors to prepare materials, content, and tools to facilitate classes, activities, and events

Collaborated and incorporated current trends and data into the standard curriculum for concentration and strategic classes.

Import Assistant Secretary

GULDA & CIA SAC-GULDA AGRO SELVA SAC

Lima, Peru

Analyzed costs and prices of merchandise

Generated and reviewed maritime and air shipment documents, SAD, and package lists

Collaborated with shipping lines, cargo agents, customs agents, inventory warehouse, and dispatcher Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.

Education

Profesional Executive Secretary - Computerized Administration

CEPEA Private Technological Institute - Lima, Peru
Lima - Peru

International Certification - Master Coach - Desarrollo Personal

Latam CoachingNetwork
Lima - Peru

MBA - MASTER INTERNATIONAL BUSINESS ADMINISTRATION

FUNIBER - UNINI MEXICO / UNIV. IBEROAMERICANA EST
ESPAÑA Y MEXICO - ON LINE
12.2024

BBA - Business Administration

Universidad Nacional Enrique Guzman Y Valle - L.C.
Lima - Peru
12.2022

High School Diploma -

Colegio Nacional Mixto 1182 El Bosque
Lima - Peru
12.1993

Skills

WORK HISTORY
Project Management
Analysis of Disciplinary Process Files
Analysis of Procurement Process Files
Inventory Management Procedures Logistics: programming and execution
Accounting Principles Knowledge of Shipping Documentation
Payment Management: Analysis, Mapping, programming, Monitoring, control and Execution of Payments

* Congratulations from the Judicial Authority D: Implementation of the anti-corruption system - 2022
* Congratulations from the Judicial Authority D: Execution and optimal work in a hybrid system in the Pandemic 2020-2022
* Other letters of congratulations while serving in the Judiciary of Lima Norte since 2008-2022
* Ad Honorem Member of the Contracting Committee
* Ad Honorem Member of Support for the Judicial - Criminal PlenarySystem

-Provider and vendor relationship management

-Customer service

-High Volume Prep Cooking

-HSI Pediatric First Aid / CPR AED Child/Infant/Adult

-Certification ServSafe Food Handler

-Childcare

Timeline

Head Babysitter

Chen K.

Food Preparer

Farming Hope

Supervisor of Payments

Poder Judicial LN Peru

Coordinating Manager Wedding Catering and Events

Business Familiar

Collections Representative

SCI-SCOTIABANK PERU SAA

Extra Curriculum Coordinator

Biblioteca Nacional Del Peru - CAFAE BNP

Import Assistant Secretary

GULDA & CIA SAC-GULDA AGRO SELVA SAC

Profesional Executive Secretary - Computerized Administration

CEPEA Private Technological Institute - Lima, Peru

International Certification - Master Coach - Desarrollo Personal

Latam CoachingNetwork

MBA - MASTER INTERNATIONAL BUSINESS ADMINISTRATION

FUNIBER - UNINI MEXICO / UNIV. IBEROAMERICANA EST

BBA - Business Administration

Universidad Nacional Enrique Guzman Y Valle - L.C.

High School Diploma -

Colegio Nacional Mixto 1182 El Bosque
Luz L Mejia Espinoza