Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luz M Vargas

Orlando,FL

Summary


Organized and dependable candidate successful at managing multiple priorities with a positive attitude and a proven track record in leadership roles at San Angel Inn LLC. Skilled in problem-solving and computer literacy, adept at enhancing customer satisfaction and teamwork. Willingness to take on added responsibilities to meet team goals as a Distribution services Assistant -Mail Office Operations.

Overview

20
20
years of professional experience

Work History

Online Reseller

Self-employeed
07.2020 - 12.2024
  • Analyzed market trends to identify high-demand products, adjusting product offerings to maximize revenue potential.
  • Provided personalized assistance to shoppers seeking advice on product selection, usage tips, shipping processes, and building rapport with customers.
  • Resolved disputes professionally by mediating between buyers and sellers when necessary.
  • Negotiated favorable purchasing terms with suppliers, reducing overall costs and increasing profit margins on resold merchandise.

Food and Beverage Manager

San Angel Inn LLC
04.2008 - 07.2020
  • Planned, organized, staffed, lead, and control the entire operation.
  • Oversaw daily operations, ensuring compliance with health and safety regulations, and maintaining clean and welcoming environment.
  • Responded to customer complaints, addressing concerns with amicable interactions following the Code of Conduct - 5 Disney Keys.
  • Adhered to corporate efficiency and profitability goals.
  • Trained and guide cast members building strong relationships while working together as a team to reach our goals.
  • Improved customer satisfaction by modifying food and beverage menu options.
  • Printed sales reports and make cash deposits daily.

Office Assistant

Palmas Services LLC
09.2004 - 04.2008
  • Answered all incoming calls professionally and direct them accordingly.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Picked up mail from the Post Office and distribute them to other departments and/or corporate locations.
  • Supported all department with other clerical functions like data entry, payroll, and accounting.
  • Worked closely with the CFO of the company to generate ads/calendar bulk mailings using Publisher and delivered them.
  • Deposited and collected monies from the bank.
  • Processed all guest food and beverage claims tactfully, and assisted guests inquires until full resolution of the claims.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Assisted with onboarding of new employees, including Q-1/J-1 Visa insurance claims.
  • Purchased and maintained office supplies, and negotiated better rates with office supply vendors.
  • Contributed to a positive work environment by fostering open communication among colleagues.

Education

Associate of Applied Science - International Business

MacCormac College
Chicago, IL

Associate of Arts - Business Administration

Valencia Community College
Orlando, FL

BBA -

University of Central Florida
Orlando, FL

Skills

    Problem-solving

    Reliable and responsible

    Valid Driver's license

    Mail distribution

    Positive attitude

    Computer literacy

Timeline

Online Reseller

Self-employeed
07.2020 - 12.2024

Food and Beverage Manager

San Angel Inn LLC
04.2008 - 07.2020

Office Assistant

Palmas Services LLC
09.2004 - 04.2008

Associate of Applied Science - International Business

MacCormac College

Associate of Arts - Business Administration

Valencia Community College

BBA -

University of Central Florida

Similar Profiles

CREATE PROFILE
Luz M Vargas