Luz Maria Rodriguez
Houston,TX
Summary
Receptionist with background in various office settings. Knowledgeable about clerical requirements. Takes on multiple tasks with excellent time management.
Overview
41
41
years of professional experience
Work History
Receptionist
AARP Foundation SCSEP
07.2019 - 03.2023
- Answer phones, route calls, and greet people in a professional manner.
- Inventory control and reporting. Order and keep record of all office supplies.
- Enrollment review of SCSEP applications and applicants with, prospective participants. Assist with enrollment orientation preparation.
- Assist with enrollment orientation preparation. Prepare Participants file and Host Agency files. Complete daily task sheets.
Harris County Clerk
Harris County Elections
09.2018 - 05.2019
- Improved public relations by effectively addressing and resolving citizen inquiries and concerns.
- Streamlined office operations by implementing best practices in day-to-day tasks, enhancing overall efficiency.
- Assisted in conducting fair and impartial elections, ensuring accurate vote counts and upholding democratic principles.
Intake Specialist
Arms Of Hope-Medina Children's Home
05.2006 - 06.2014
- Counsel and aid individuals and families seeking residential services. Conduct tours with prospective placements and their families.
- Interview callers with problems such as personal and family adjustments to determine nature and degree of problem.
- Secure information regarding medical psychological and social factors contributing to clients situation.
- Facilitate the actual placement of resident which includes legal's escort resident and family to receiving cottage.
- Assist with office procedures using MS Word, Outlook, and Excel.
Office Assistant /Receptionist
Karen S. Gerstner & Associates
03.2002 - 10.2005
- Answered phones, redirected calls, greeted and announce clients.
- Assisted secretaries in legal correspondence and other office matter using Word Perfect and Juris.
- Opened Estate Planning and Estate Administration files, closed files.
- Distributed incoming nd outgoing mail, accepted deliveries, sent faxes, made copies and maintain client files.
Executive Receptionist
LBC PetroUnited
02.1982 - 04.2000
- Answered Panasonic console, redirected calls and greeted visitors.
- Assisted Administrative Assistant, Personnel Manager and Accounting Department.
- Provided Administrative support for Terminal Management, designed forms in MS Word and Excel.
- Kept attendance records for Administrative Office,
Education
Associate of Arts - Criminal Justice
University of Phoenix
Tempe, AZ03.2011
Skills
Bilingual/Spanish
Ms Word, Outlook
Excel, Explorer
Juris, Timeslips
Publisher, Adobe
The Print Shop and Photo Suite
Timeline
Receptionist
AARP Foundation SCSEP
07.2019 - 03.2023
Harris County Clerk
Harris County Elections
09.2018 - 05.2019
Intake Specialist
Arms Of Hope-Medina Children's Home
05.2006 - 06.2014
Office Assistant /Receptionist
Karen S. Gerstner & Associates
03.2002 - 10.2005
Executive Receptionist
LBC PetroUnited
02.1982 - 04.2000
Associate of Arts - Criminal Justice
University of Phoenix
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