Luz Maria Vidalon

Dedicated and with a strong foundation in the Timeshare and Club Vacation Industry for over 22 years. Experienced Verification Loan Officer (VLO), Collections, Cash outs, Downgrades, Refinancing, Managerial skills, Supervision, Sales, Customer Service and Reservation, Diversity, and Inclusion, complimented by an easy adaptability for new projects and environments. Brings strong skills in communications and the ability to deliver high quality results to continue in the exciting field of Fractional Sales and Vacation. Summary of Qualifications Bilingual English-Spanish in both verbal and written Excellent customer relationship skills based on trust and ability to communicate effectively with diversity to identify client needs to benefit both clients and the company to stablish long lasting relationships Experienced on engaging with new or existing clients, handle objections, and provide applicable solutions when collecting past due payments and paid off balance (cash outs) Experienced in developing large profitable sales, exceeding company’s expectations and effectively managing growth and converting challenges into opportunities Consistently among top five sales representatives and closers, maintaining the highest sales volume and APG Education and experience in supervision and management with the ability to build positive relationships with teammates and superiors; ability to work independently and as part of a team, I can work with others to accomplish common goals, vital for a harmonious workplace. Knowledgeable and experienced with technology and use of QuickBooks, Word, Excel, Access, Power Point. Experienced in Time-Share and club vacation sales, verification loan officer (VLO) and post sales process, reservations and in-house services. Typing 40+ wpm and skillful with 10 key machine, general office skills Available to work weekends and nights or extended hours as required to run the business Demonstrate initiative, a commitment to continuous learning, and the ability to adapt to changing demands and requirements Follow company ethics, procedures, rules and regulations, and state, and federal laws.