Luz Vanessa Hernandez
El Cajon,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Excelling in customer relations. Skilled in bookkeeping and scheduling. Known for strong interpersonal skills. Adept at providing administrative and logistical support for various projects, programs and initiatives. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2026
2026
years of professional experience
Work History
Administrative Assistant
American Frontier Logistics
03.2025 - 10.2025
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Worked closely with customers to effectively resolve issues and complaints.
- Coordinated dispatching of 4-6 drivers to accomplish daily delivery requirements.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Monitored vehicle locations to coordinate timely arrivals.
- Tracked and monitored vehicle performance and maintenance.
- Communicated with customers to provide delivery updates and resolution.
- Answered phone calls and responded to customer emails.
- Scheduled deliveries and pickups according to customer needs.
- Bookkeeping (QuickBooks).
- Loads searching using different platforms.
- Support drivers with any needs that may arise during the trip (mechanical services, truck services and truck maintenance).
- Gasoline log by truck.
Elementary School Teacher
Colegio El Arca
09.2019 - 12.2024
- Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
- Met with parents to review Individualized Education Plans for at-risk students.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Taught core subjects of math, science, technology, and history.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Adapted lessons to differentiate instruction and meet students' diverse learning needs and abilities.
- Taught lessons encompassing skill-building activities in speaking, writing, reading and listening.
- Provided regular feedback to students on progress and assigned grades based on performance.
- Built positive relationships with parents to involve families in educational process.
Teacher
Centro Educativo California, A.C.
09.2012 - 09.2019
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
Administrative Assistant
Construccion De Acero Estructural, S.A. De C.V.
03.2015 - 08.2018
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks, such as managing data on architectural projects.
- Established administrative work procedures to track staff's daily tasks.
- Volunteered to help with special projects of varying degrees of complexity, helping the owner with some architects drawings and sending them to customers.
- Accounts receivable.
- Employees certification managing and scheduling training courses for construction employees.
- Company celebrations (purchasing and logistics).
- Bank transactions.
Assistant to the CEO
Quiero Mas
2011 - 2012
- Processed travel expenses and reimbursements for executive team and senior management group.
- Used advanced software to prepare documents, reports, and presentations.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Created and managed office systems to efficiently deal with documentation.
- Filed paperwork and organized computer-based information.
Education
Master of Education - Education
Centro De Estudios Universitarios De Baja California (CEUBC)
Rosarito, B.C. MexicoBachelor's Degree in Foreign Trade And Customs. - Foreign Trade And Customs
Universidad Iberoamericana Tijuana
Tijuana, B.C. Mexico12-2007
Skills
- Reception oversight
- Bookkeeping
- Memo preparation
- Mail handling
- Purchase orders organization
- Microsoft outlook
- Multitasking and prioritization
- 10-key proficiency
- Claims appeal procedures
- Professional and mature
- Letter preparation
- Scheduling
- Excel spreadsheets
- Strong interpersonal skills
- Customer and client relations
- School records management
- Minute taking
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
American Frontier Logistics
03.2025 - 10.2025
Elementary School Teacher
Colegio El Arca
09.2019 - 12.2024
Administrative Assistant
Construccion De Acero Estructural, S.A. De C.V.
03.2015 - 08.2018
Teacher
Centro Educativo California, A.C.
09.2012 - 09.2019
Assistant to the CEO
Quiero Mas
2011 - 2012
Master of Education - Education
Centro De Estudios Universitarios De Baja California (CEUBC)
Bachelor's Degree in Foreign Trade And Customs. - Foreign Trade And Customs
Universidad Iberoamericana Tijuana