Summary
Overview
Work History
Education
Skills
LinkedIn Profile
Professional Licensure
Training Certificates
Affiliations
Work Availability
Quote
Timeline
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Lori VanValkenburg, M.Ed., LVT

Lori VanValkenburg, M.Ed., LVT

Instructional Designer, Program Manager
Cypress,TX

Summary

Goal-oriented, forward-thinking Instructional Designer, Program Manager with over 12 years of experience in live training, e-learning, and curriculum development for wide variety of cultural and professional backgrounds. History of developing and improving instructional programs and content with a fresh, engaging, innovative approach to learning. Bringing expertise in adult learning theories and principles, graphic design, and insightful analysis of training and development needs to create value-added learning programs that achieve desired organizational outcomes.

Effectively leads project teams, utilizing proven instructional design and project management strategies to successfully achieve milestones and accomplish goals within the project timeline. Drives initiative and demonstrates excellent leadership, organization, and communication in fast-paced dynamic environment and collaborates with cross-functional stakeholders for greatest potential impact.

Overview

12
12

+ Years experience instructional design

10
10

+ Years experience as a manager

4
4

College Degrees

Work History

Program Manager, Instructional Design Facilitation

VCA, Inc. (Remote)
Los Angeles, CA
03.2022 - 01.2023
  • Lead team of subject matter experts, medical operations team, certified trainers, owners, and other stakeholders in developing e-learning, hybrid, and instructor-led courses for on-boarding and training veterinary professionals.
  • Develop new and revise existing courses for e-learning, hybrid, and instructor-led courses using Articulate Storyline 360, Microsoft 360 applications, Vyond animation software, and Adobe Creative Cloud software applications.
  • Participated in pilot tests and revised programs based on feedback and results.
  • Leveraged project management processes and tools to define and execute projects and identified program obstacles and communicated possible impacts to team.
  • Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Designed and developed programs for company-wide dissemination to personnel including an employee retention course for corporate leadership and hospital managers, COVID-19 safety microlearning modules, an extensive cardiology course for veterinarians, and a two-day, 16-hour, on-boarding workshop.
  • Devised creative solutions to enhance company culture and meet the needs of certified trainers in facilitating the onboarding and interpersonal communication workshops I developed.
  • Demonstrated strong writing and presentation skills to develop course content, marketing briefs for program roll-out, job aids, and extensive facilitation manuals for trainers.

Program Director

Pima Medical Institute
Houston, Texas
02.2014 - 09.2022
  • Developed, initiated, and managed the Veterinary Technician Associate Degree Program. Authored the program Self-Study and ensured compliance standards were met for accreditation. Directed the design of the veterinary technician classroom on the premises of a local shelter. Set up all program policies, student admission criteria, curriculum, instructional content, and animal resources.
  • Established benchmarks for program success in learner satisfaction, student retention, job placement, and successfully passing the credentialing exam. Created and utilized a detailed program assessment plan to ensure that benchmarks were met and exceeded.
  • Hired, trained, and managed veterinarian and veterinary technician faculty. Conducted annual performance reviews, managed scheduling, and ensured compliance with accreditation, regulatory and professional development standards.
  • Developed partnerships with over 150 local veterinary facilities for externship hosting and MOUs for clinical skills training.
  • Maintained 100% job placement for graduating veterinary technicians from 2014-2022,and 80%-93% student retention, 75% to 100% credentialing rate, and 95% to 100% student satisfaction.

Education Development Specialist

Patterson Veterinary University
Saint Paul, MN
09.2021 - 03.2022
  • Revised e-learning CE course offerings for veterinary practice management professionals including courses in inventory management, controlled substance management, human resource management, OSHA and safety compliance, and branding & reputation management in collaboration with SMEs.
  • Developed & managed courses in Thought Industries (TI) LMS.
  • Managed RACE Continuing Education course applications and submissions, renewals, and uploaded learner progress to AAVSB.
  • Authored articles for nationally distributed Patterson Veterinary Companion Animal and Patterson Veterinary Equine Insight magazines (both print and web), including articles on emotional intelligence and companion animal dentistry.
  • Wrote PVU blog articles on topics such as stress management, pet safety, and departmental year-end summary.
  • Designed countless visual marketing assets that were published in various print and electronic company resources and distributed globally to customers to advertise Patterson Veterinary and PVU products and services.
  • Wrote and designed weekly social media content and visual assets that were posted on Facebook, Instagram, Twitter, LinkedIn, and emailed to customers. Wrote marketing scripts used for global on-hold messaging.
  • Collaborated with team members to plan and execute marketing activities at national veterinary trade shows and Patterson Veterinary special events.

Faculty Instructor

Vet Tech Institute
Houston, Texas
02.2010 - 02.2014
  • Developed lesson plans, formative and summative assessments, and other instructional content to accommodate diverse learners by using strategies such as problem-based learning, project-based learning, case-studies, role-play, simulations, and group work.
  • Designed engaging presentations and activities and facilitated five courses daily, including facilitating lectures and activities to sections of students in groups of 30 to 120 or more.
  • Designed, planned, and facilitated hands-on lab assignments and activities with and without live animals in radiology, clinical pathology, venipuncture, catheter placement, medication administration, humane restraint & handling, and more, including companion animals, lab animals, exotics, horses, and farm animals.
  • Developed a faculty handbook for the purpose of assisting colleagues in assessment writing to ensure fairness in student assessment and continuity in instructional offerings.
  • Identified at-risk students and provided one-on-one mentoring, counseling, and tutoring, resulting in higher course pass rates and greater student confidence during hands-on skills activities.

Licensed Veterinary Technician, Training Superviso

VCA Animal Hospital
Spring, Texas
06.2007 - 02.2010
  • Trained other support staff in animal care and treatment procedures.
  • Credentialed Veterinary Technician duties including, but not limited to: client education, anesthesia induction and monitoring, surgical assisting, diagnostic imaging, wound care, bandaging, hematology, blood chemistry, urinalysis, fecal evaluation for parasites, skin scraping, ophthalmologic testing, ultrasonography, hospitalized patient care, admission and discharge of patients, dental prophylaxis and full-mouth x-rays, IV catheterization, urinary catheterization, cytological evaluation (macroscopic and microscopic) and more.

Surgical Assistant

Willowbrook Surgery Center
Houston, TX
06.1998 - 06.2007
  • Kept views unobstructed by retracting, sponging and suctioning surgical sites.
  • Applied antiseptics and sterile dressings to cover surgical locations and boost healing.
  • Gowned and gloved staff to help team prepare for surgeries.
  • Protected patients from infection by setting up and managing sterile operating fields.
  • Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Applied sutures, staples or other materials to close skin, facial or subcutaneous wound layers.
  • Maintained excellent attendance record, consistently arriving to work on time.

Education

Doctor of Clinical Psychology - Clinical Psychology

California Southern University
Costa Mesa
2026

Master of Education - Adult Education And Training

University of Phoenix
Phoenix, AZ
2014

Bachelor of Science - Veterinary Technology

St. Petersburg College
St. Petersburg, FL
2011

Associate of Applied Science - Veterinary Technology

Lonestar College
Tomball
2006

Associate of Arts - Graphic Design

Lonestar College
Tomball
2007

Skills

  • Articulate Storyline and Rise 360 Proficiency
  • Adobe Creative Cloud Applications
  • Microsoft 360 Applications
  • Vyond Animation, Affinity Suite
  • Multimedia editing, voiceover
  • Training and Development
  • Exceptional Written Communication
  • Organization and Time Management
  • Dependable and Responsible
  • Analytical and Critical Thinking
  • Flexible and Adaptable
  • Teamwork and Collaboration
  • Team leadership and direction
  • Program leadership
  • Data analysis
  • Budgeting and Resource Management
  • Customer and personnel training
  • Strategic planning
  • Project Management
  • Professional writing
  • Course management
  • Training program development
  • Course material creation
  • Problem-Solving
  • Progress tracking
  • Self-Motivated
  • Curriculum design
  • Excellent Communication
  • Learning strategies
  • Industry best practices
  • Digital design
  • Image manipulation
  • Branding strategies
  • Visual design
  • Logo design
  • Advertising understanding
  • Graphic design
  • Adobe Creative Suite
  • Planning and Coordination
  • Public speaking
  • Classroom expertise
  • Online training experience
  • Employee coaching
  • Lecturing skills
  • Training material development
  • Curriculum Development
  • Assessments administration
  • Advocacy
  • Lesson writing
  • Employee training
  • Trainer coaching

LinkedIn Profile

LinkedIn Profile: https://www.linkedin.com/in/lori-vanvalkenburg-m-ed-bs-vt-lvt-93228985/

Professional Licensure

Licensed Veterinary Technician (LVT-181)

Texas Board of Veterinary Medical Examiners 2006 - present

Training Certificates

American Veterinary Medical Association

  • AVMA Gatekeeper Training (1/2022)

LinkedIn Learning Certificates

  • UX Foundations: Generational Design (8/2022)
  • Project Management Skills for Leaders (10/2022)
  • Time Management Fundamentals (11/2022)
  • Project Management Tips (10/2022)
  • What is SCRUM? (11/2022)
  • Managing Change on an Agile Project (10/2022)
  • Communicating about Culturally Sensitive Issues (11/2022)
  • Leading Productive Meetings (12/2022)
  • The Eight Essential People Skills for Project Management (12/2022)
  • Learning Program Management (12/2022)
  • Change Management for Projects (1/2023)
  • Trauma-Informed Change Management (1/2023)

Udemy Learning Courses

  • Project Management for Instructional Designers (9/2022)
  • Learn Articulate Storyline 360 (3/2022)
  • Let's Create a Course in Articulate Storyline 360 (3/2022)
  • The Psychology of Leadership (4/2022)

ATD - Association for Talent Development Certificate

  • Writing for Instructional Design and Training Certification (7/2022)

Yukon Training

  • Advanced Articulate Storyline 360 (4/2022)
  • Advanced Articulate Rise 360 (4/2022)

Affiliations

ATD MEMBER 2022- PRESENT

Association For Talent Development (ATD)

ACCREDITATION PROGRAMMATIC SPECIALIST – VETERINARY

Accrediting Bureau of Health Education Schools 2014 – 2020

AAVSB RACE COMMITTEE MEMBER 2014 - 2018

American Association of Veterinary State Boards (AAVSB)

AAVSB VTNE EXAM WRITING COMMITTEE 2011 - 2020

American Association of Veterinary State Boards (AAVSB)

EXECUTIVE BOARD MEMBER 2013-2015

Association of Veterinary Technician Educators (AVTE)

PRESIDENT 2013-2014

Texas Association of Registered Veterinary Technicians (TARVT)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage

Timeline

Program Manager, Instructional Design Facilitation

VCA, Inc. (Remote)
03.2022 - 01.2023

Education Development Specialist

Patterson Veterinary University
09.2021 - 03.2022

Program Director

Pima Medical Institute
02.2014 - 09.2022

Faculty Instructor

Vet Tech Institute
02.2010 - 02.2014

Licensed Veterinary Technician, Training Superviso

VCA Animal Hospital
06.2007 - 02.2010

Surgical Assistant

Willowbrook Surgery Center
06.1998 - 06.2007

Doctor of Clinical Psychology - Clinical Psychology

California Southern University

Master of Education - Adult Education And Training

University of Phoenix

Bachelor of Science - Veterinary Technology

St. Petersburg College

Associate of Applied Science - Veterinary Technology

Lonestar College

Associate of Arts - Graphic Design

Lonestar College

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Lori VanValkenburg, M.Ed., LVTInstructional Designer, Program Manager