L’Vionne Smith
Farmington Hills
Summary
Seeking a position that will allow me to continue developing my abilities while contributing to the goals of the organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Activities Coordinator
Angel’s Place
06.2023 - Current
- Regulated content of program in accordance with patient’s capabilities, needs and interests.
- Instructed patients in relaxation techniques such as deep breathing, concentration, and other activities to reduce stress and tension.
- Prepared progress charts and periodic reports for medical staff and other members of treatment team.
- Organized, promoted, and developed interest in activities, such as arts and crafts, sports, games, music, social recreation, and hobbies.
- Kept attendance records for each activity provided.
Medical Receptionist
Entech Medical Staffing
06.2020 - 06.2023
- Answered phone calls, greeted patients, handled schedules, and provided them with information and assistance.
- Handled calls, collected personal information, and created appointments.
- Utilized booking systems and handled correspondence between patients and doctors.
- Managed office mail, payroll distribution, and the physical setting of the front office.
- Instructed patients to perform certain tasks prior to being seen.
- Handled all office accounting responsibilities.
Medical Receptionist/CNA
Medilodge of Farmington
06.2019 - 06.2020
- Scheduled 30+ appointments each shift and updated patient paperwork, billing information, and office calendars.
- Protected patient files organized pertinent paperwork, and shredded sensitive data in compliance with HIPAA.
- Organized, cleaned, and disinfected the office, and front lobby.
- Answered calls and emails regarding appointments and clinic hours and returned messages within 24 hours.
- Provided nursing assistance to residents in a 124-bed long-term care facility.
- Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, brief changes, emptying drainage bags, bathing, dressing, and grooming.
- Assisted with ADL’s including with meals, transferring using assistive devices.
- Ensured the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patient’s status.
- Complied with HIPPA standards in all patient documentation and interaction.
Education
H.S. Diploma -
Harrison High School
Nursing
Schoolcraft Community College
Certification
- Bleeding Control Basic, 01/01/19
- CPR/AED, 06/01/19
- Certified Nursing Assistant Certification, 10/01/19
Timeline
Activities Coordinator
Angel’s Place
06.2023 - Current
Medical Receptionist
Entech Medical Staffing
06.2020 - 06.2023
Medical Receptionist/CNA
Medilodge of Farmington
06.2019 - 06.2020
H.S. Diploma -
Harrison High School
Nursing
Schoolcraft Community College