LAURA J. VOLZ
Charlotte,NC
Summary
Strategic and Results-Oriented Sales Leader
Healthcare Technology | Capital Equipment | Diagnostic Imaging | SaaS | EMR/PACS | Operating Room
Dynamic and accomplished sales executive with 28+ years of proven success in healthcare consultative sales, product management, and operations. Specializing in diagnostic imaging capital equipment, orthopedic OR solutions, and enterprise healthcare software (EMR/PACS, AI). Renowned for building and leading top-performing sales teams, delivering consistent revenue growth, and optimizing customer engagement strategies. Adept at forging lasting partnerships with providers, C-suite executives, and clinicians across IDNs, hospitals, and ambulatory networks. A data-driven leader with an entrepreneurial mindset and strong command of regulatory, clinical, and technical domains.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Self-Employed
Notary Public – State of North Carolina
10.2024 - Current
- Provide mobile and remote notarial services for individuals and businesses, including the authentication of legal documents such as affidavits, real estate forms, loan documents, powers of attorney, and titles.
- Verify identities and administer oaths/affirmations in compliance with North Carolina General Statutes, ensuring the accuracy and legality of all notarized documents.
- Travel to client locations to perform notarial acts, offering flexible scheduling and exceptional customer service in a variety of settings including homes, offices, hospitals, skilled nursing facilities, assisted living facilities and legal institutions.
- Maintain a secure notary journal and manage confidential client information in accordance with state laws and privacy standards.
- Collaborate with real estate agents, attorneys, and loan officers to facilitate smooth closings and document signings.
- Utilize electronic notary (e-notary) and remote online notarization (RON) platforms when applicable, enhancing accessibility and efficiency.
- Promote services through online platforms and local networking, building a strong client base and maintaining a reputation for reliability and professionalism.
Vice President of Client Services
VenVisor Health
02.2024 - 10.2024
- Led a statewide team of on-site and telehealth Nurse Practitioners serving Skilled Nursing Facilities (SNFs) and Assisted Living Facilities (ALFs).
- Directed end-to-end operations including HR, recruiting, payroll, licensing, DEA certification, contracting, and physician collaboration.
- Oversaw client services and account management, driving business development across new and existing facility partnerships.
- Spearheaded implementation and training for internal EMR (PacEHR), facility EMR (PointClickCare), and e-prescribing system (DrFirst).
- Managed deployment and integration of Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs.
Regional Sales Manager
Orthogrid Systems, Inc.
02.2020 - 02.2024
- Promoted and sold advanced orthopedic imaging and surgical alignment technology (Hip AI, Hip Preservation AI, Trauma AI) to hospital administrators, orthopedic surgeons, clinical teams and operating room management/staff.
- Delivered technical product demonstrations, managed in-service training, and supported live surgical cases to ensure optimal use of Orthogrid solutions.
- Achieved/exceeded sales quotas through strategic territory management, clinical consultation, and competitive market analysis.
- Navigated capital equipment sales cycles, including budgeting, value analysis committees, and hospital procurement approval processes.
- Collaborated with cross-functional teams (marketing, clinical, R&D) to provide customer feedback and contribute to product development.
- Managed and developed a network of independent distributor sales representatives responsible for selling Orthogrid's intraoperative alignment and imaging systems.
- Recognized for exceptional case coverage and surgeon support during complex procedures.
- Won the largest PO in company history of the Phantom MSK (digital) within three months of starting
- Closed largest sale of the Drone (analog) grid in company history
Regional Sales Manager – Capital Imaging Equipment
BC Technical / Alpha Source
04.2018 - 01.2020
- Sold and promoted capital imaging equipment and service solutions—including MRI, CT, PET/CT, Nuclear Medicine, Bone Density, SPECT, and Digital Radiography—to hospitals, outpatient clinics, imaging centers, physician practices, urgent care, veterinary, and specialty care centers.
- Managed strategic relationships across multi-state territories, ensuring high levels of customer satisfaction, retention, and account growth.
- Conducted market and competitive analysis to identify growth opportunities, generate qualified leads, and expand regional market share.
- Partnered closely with service engineers and internal teams to customize solutions and ensure seamless implementation and post-sale service delivery.
- Achieved and exceeded monthly and quarterly sales goals through territory planning, pipeline development, and a consultative sales approach.
- Engaged with key decision-makers and influencers including C-level executives, directors, and physicians.
Regional Sales Manager – PACS / Cloud Imaging Solutions/SAAS
Sclmage
03.2015 - 04.2018
- Promoted and sold enterprise-level PACS and cloud-based imaging solutions to hospitals, physician practices, and diagnostic imaging centers.
- Developed and managed a multi-state sales territory, building long-term relationships with clinical, IT, and administrative stakeholders.
- Conducted in-depth product demonstrations, needs assessments, and workflow consultations to align Sclmage's solutions with client goals.
- Collaborated with pre-sales engineering and implementation teams to ensure smooth onboarding and client satisfaction.
- Responded to RFPs and negotiated complex sales contracts, often involving multi-department integration and compliance requirements.
- Maintained detailed account records and pipeline updates using CRM tools; consistently met or exceeded sales quotas.
Regional Account Executive – Florida - Capital Equipment
G.E. Walker (now Prestige Medical Imaging)
02.2014 - 02.2015
- Ranked #2; generated $3.3M+ in revenue in 2014
- Promoted and sold a comprehensive portfolio of diagnostic imaging systems and healthcare solutions, including MRI, CT, CR/DR systems, DR X-ray suites, mammography, fluoroscopy, C-arms, ultrasound, and PACS.
- Served a diverse client base including hospitals, imaging centers, urgent care centers, orthopedic and medical groups, chiropractors, podiatrists, veterinary clinics (including Animal Kingdom), and professional sports teams.
- Drove regional sales growth through a consultative approach, focusing on value-based selling and long-term client partnerships.
- Regularly engaged with stakeholders ranging from C-suite executives to clinical decision-makers to secure contracts and expand service agreements.
- Identified new business opportunities through cold calling, trade shows, and lead follow-up to drive revenue growth.
Service Sales Manager – Southeast US (Contract)
Carestream Health
10.2013 - 02.2014
- Led sales of X-Ray equipment (CR/DR), DR panels, software upgrades, and post-installation service contracts and support solutions for medical imaging equipment across hospitals, imaging centers, physician practices and outpatient facilities.
- Managed a multi-state territory, building strategic relationships with C-level executives, radiology directors, and biomedical engineering teams.
- Developed customized service proposals, including extended warranties, preventative maintenance plans, and remote support packages.
- Achieved consistent growth in service revenue and contract renewals by delivering value-driven solutions and exceptional customer service.
- Oversaw $1.5M in collective annual service revenue by managing quota performance and sales initiatives for 30 field engineers across the Southeast region.
Regional VP, Enterprise Sales – Southeast US – Referral Management Solution
eHealth Technologies
12.2009 - 09.2013
- Led enterprise sales strategy and execution for a leading provider of medical record and image retrieval solutions (SAAS) with EMR/PACS integration capabilities, targeting large health systems, hospitals, and specialty networks.
- Directed a team of enterprise sales executives and account managers, driving new business acquisition and long-term strategic partnerships.
- Identified and secured multimillion-dollar contracts with C-suite healthcare decision-makers - CIOs, CMIOs, and COOs.
- Collaborated cross-functionally with marketing, product, and implementation teams to tailor solutions and enhance value propositions.
- Implemented a structured enterprise sales process, driving pipeline growth, forecast accuracy, and improved sales cycle efficiency.
- Consistently achieved or exceeded sales revenue targets while expanding presence in key markets and IDN environments.
- Achieved #1 sales ranking and $1.4M quota.
- Closed major accounts: Duke, UNC, Vanderbilt, Emory, Tampa General, Atrium, MUSC.
Education
Bachelor of Science - Business Administration
Florida Institute of Technology
Melbourne, FLMBA - Healthcare Management
Florida Institute of Technology
Melbourne, FLSkills
- Team Leadership & Development
- Strategic Planning & Execution
- Performance Coaching & Mentoring
- Recruitment & Talent Development
- Territory & Account Management
- KPI & Sales Metrics Management
- New Market Penetration
- Sales Forecasting & Pipeline Management
- Contract Negotiation & Closing
- Competitive Market Analysis
- Pricing Strategy & Revenue Growth
- Medical Device/Product Knowledge
- Regulatory Compliance (eg, FDA, HIPAA)
- Product Launch & Lifecycle Management
- Executive-Level Healthcare Sales (C-Suite) - Hospitals and Health Systems
- Hospital/IDN/Physician Practice Sales
Certification
- Notary Public, North Carolina, Valid until 2029
Timeline
Self-Employed
Notary Public – State of North Carolina
10.2024 - Current
Vice President of Client Services
VenVisor Health
02.2024 - 10.2024
Regional Sales Manager
Orthogrid Systems, Inc.
02.2020 - 02.2024
Regional Sales Manager – Capital Imaging Equipment
BC Technical / Alpha Source
04.2018 - 01.2020
Regional Sales Manager – PACS / Cloud Imaging Solutions/SAAS
Sclmage
03.2015 - 04.2018
Regional Account Executive – Florida - Capital Equipment
G.E. Walker (now Prestige Medical Imaging)
02.2014 - 02.2015
Service Sales Manager – Southeast US (Contract)
Carestream Health
10.2013 - 02.2014
Regional VP, Enterprise Sales – Southeast US – Referral Management Solution
eHealth Technologies
12.2009 - 09.2013
Bachelor of Science - Business Administration
Florida Institute of Technology
MBA - Healthcare Management
Florida Institute of Technology
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