A dynamic and forward-thinking individual with exceptional relationship management skills seeking a position where quality nursing care, clinical experience, and a drive to succeed will add value.
Overview
3
3
years of professional experience
Work History
Sales Associate/Cashier
Walmart
Answered questions regarding the store and its merchandise
Maintain professional internal and external relationships that meet company core values
Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels
of customer satisfaction
Recieved and handled cash, and made proper change
Maintained the front off the store neat, while giving exceptional customer service
Warehouse Laborer
Amazon
Packaged finished product for shipping (shrink wrapping, boxing, labeling)
Time efficient and able to meet targets.
Caregiver
Demetra Parker
Performed general household tasks including laundry, shopping, errands and transportation
Assisted elderly in bathing, meal preparation, medications, transportation, and companionship
Talked with clients, gave them companionship
Reminded clients to take prescribed medication
Performed light housekeeping duties that clients couldnt do on their own
Assisted clients with personal care and hygiene
Training Coordinator
ShipMonk
01.2021 - 08.2023
Created and maintained detailed training records and reports for management review.
Coordinated with department leaders to identify training needs and develop targeted solutions.
Produced training manuals, presentations and resources for enhanced learning.
Worked with central management to identify, plan, align, and address training needs.
Managing, designing, developing, coordinating and conducting all training procedures and in charge of new hires
Team Leader
Sephora
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures and quality requirements.
Worked with team to identify areas of improvement and devised solutions based on findings.
Built strong relationships with customers through positive attitude and attentive response.
Education
A.A - Business Management
Victor Valley Community College
Victorville, CA
12.2018
Skills
Team player
Active Listening
Attention to detail
Professionalism
Communication skills
Customer Relationship Management
Additional Information
Loaded and unloaded truck shipments that arrived at warehouses.
Set up and verified the functionality of safety equipment.
Worked at a rapid pace to meet tight deadlines.
Gained greater skills in teamwork, manual labor, and leadership ability
Basic knowledge of using warehouse equipment and machinery