Lwazilwenkosi Khanye
163 Summer St Apt 2 Somerville,MA
Summary
Experienced Insurance , Human Resources and Legal Practitioner with over 10 years of experience in Insurance and banking Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
16
16
years of professional experience
Work History
Head Corporate Insurance Consultant
CBZ Bank Limited
11.2012 - 08.2021
- Southern Region
- Managed team of 5 insurance consultants to develop data mining strategy and execute sales road map with budget of $12million
- Executed data mapping and provided elements required for processing and regulatory reporting
- Decreased claims ratio by achieving 95% internal risk rating
- Managed to detect fraudulent claims by performing daily and monthly analysis of claims data saving company average of $20,000
- Maintained knowledge of group insurance products and services by responding promptly to broker inquires received by email, by phone, through leads, and from internal partners
- Exceeded sales growth by 105% through team execution of key sales performance metrics i.e., cases quoted, coverage sold, persistency etc
- Developed group product expertise and sales knowledge to enable sales reps to increase overall sales desk credibility, and proactively leverage exciting internal relationships and data to qualify lead opportunities.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
- Increased customer satisfaction by resolving issues
Associate Legal Practitioner
Dube and Associates Legal Practitioners
06.2020 - 08.2021
- Initially worked on criminal litigation on matter involving rape, murder, serious assault, domestic violence, subsequently my role evolved towards corporate insurance advisory, litigation, and Compliance Analyst position
- Assisted in reviewing 15 AML program and analyze Suspicious Activity Reports (SARs) for micro loan companies as required by the Reserve Bank of Zimbabwe
- Identified the applicability and impact of laws and regulations on processes, procedures, and systems to facilitate or perform legal and regulatory risk management on 5 micro loan companies
- Performed enhanced and specialized AML due diligence as required based on client, product, and overall risk rating of record; entities included micro finance, NGOs, and mining corporation.
HR Manager
SFG Insurance Company
Harare
02.2007 - 10.2012
- Managed employee disputes by employing conflict resolution techniques
- Supervised and mentored direct reports and developed talented HR teams
- Guided leaders and employees on company policies, programs, benefits and salary administration
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity
- Developed focused training programs, leadership pipeline and succession plans
- Motivated employees through special events and incentive programs
- Processed employee claims involving performance issues and harassment
- Used technologically relevant digital systems to manage payroll and benefits programs
Education
Bachelor of Laws Honors Degree -
University of South Africa
South Africa01.November 2022
Master of Science - Business Analytics
Hult International Business School
August 2022
Bachelor of Science Honors Degree - Administration, Human Resources, Public Policy, Policy Analysis
University of Zimbabwe, School of Public Administration
ZimbabweSeptember 2006
Associate of Arts - Property Law, Civil Law And Criminal Law
Univeristy of South Africa
South AfricaSkills
- Skills and Certification
- Technologies:
- Microsoft office including Excel, Python, R, Tableau, SQL
- Certification: Registered Legal Practitioner in Zimbabwe, Data Camp (Python, R, SQL) Intermediate, Data Camp Supervised learning, Unsupervised learning, Simplilearn Tableau Certification
- Software: Python (NumPy, Pandas, Matplotlib, Scikit-learn, TensorFlow), Tableau, Power BI, MySQL
- Practitioner application monitoring
- Legal document reviewing
- Legal correspondence preparation
- Legal writing
- Corporate and business legal issues
- Legal Opinions
- Knowledge of legal codes
- Legal/Court Processes
Timeline
Associate Legal Practitioner
Dube and Associates Legal Practitioners
06.2020 - 08.2021
Head Corporate Insurance Consultant
CBZ Bank Limited
11.2012 - 08.2021
HR Manager
SFG Insurance Company
02.2007 - 10.2012
Bachelor of Laws Honors Degree -
University of South Africa
Master of Science - Business Analytics
Hult International Business School
Bachelor of Science Honors Degree - Administration, Human Resources, Public Policy, Policy Analysis
University of Zimbabwe, School of Public Administration
Associate of Arts - Property Law, Civil Law And Criminal Law
Univeristy of South Africa
Similar Profiles
Tendayi DzekaTendayi Dzeka
GROUP COMPLIANCE OFFICER-TAX at CBZ HOLDINGS LIMITEDGROUP COMPLIANCE OFFICER-TAX at CBZ HOLDINGS LIMITED
MOREBLESSING MABIKAMOREBLESSING MABIKA
Senior ATM & POS Engineer at CBZ BankSenior ATM & POS Engineer at CBZ Bank
ASHTON MASAWIASHTON MASAWI
Group Internal Auditor at CBZ BankGroup Internal Auditor at CBZ Bank