Lwin Naing
Jacksonville,FL
Summary
Detail-oriented, highly reliable professional with experience spanning administrative support, customer service, and language services. Known for learning quickly, multitasking effectively, and maintaining a consistently positive and professional attitude. Tech-savvy and adaptable, with a strong record of meeting deadlines, handling sensitive information, and delivering accurate, high-quality work in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Freelance Translator
Jacksonville, FL
01.2021 - Current
- Translate documents from Burmese to English while preserving accuracy, tone, and original meaning.
- Collaborate with clients to clarify requirements and deliver high-quality translations within agreed-upon deadlines.
- Translate a wide range of content, including legal, technical, marketing, and website materials.
- Manage multiple projects simultaneously while maintaining organization and efficiency.
- Perform quality-assurance reviews to ensure adherence to client expectations and industry standards.
- Maintain strict confidentiality when handling sensitive or proprietary information.
- Build and sustain strong client relationships through responsiveness and dependable service.
Supervisor
Ahipoki Bowl
Chandler, AZ
01.2019 - 02.2020
- Promoted to Supervisor within three months due to strong performance and leadership skills.
- Provided excellent customer service, including resolving concerns and de-escalating issues professionally.
- Opened and closed the restaurant, ensuring compliance with operational and safety standards.
- Maintained a clean, organized, and efficient workspace.
- Demonstrated effective team leadership and conflict-resolution abilities.
Clerical Assistant
Healthcare at Home, LLC
Tempe, AZ
02.2018 - 05.2018
- Answered inbound calls and conducted outbound outreach with patients and staff.
- Coordinated schedules for nurses and patients to ensure timely and efficient care delivery.
- Processed referrals and supported daily administrative operations.
- Assisted HR with hiring documentation and onboarding paperwork.
- Supported billing functions, including invoicing and payment processing.
Education
High School Diploma -
Carrboro High School
Carrboro, NCSkills
- Administrative & Clerical Support
- Customer Service & Client Relations
- Scheduling, Coordination & Dispatching
- Multitasking & Time Management
- Confidential Records & Data Handling
- Translation (Burmese ↔ English)
- Microsoft Office (Word, Excel, Outlook, Teams)
- Google Docs & Productivity Tools
- Phone Etiquette & Call Management
- Billing, Invoicing & Insurance Verification
- Data Entry & 10-Key Typing
- Team Collaboration & Communication
- Fast typing speed
- Verbal and written communication
- Proofreading skills
- Research
- Legal document translation
Certification
Valid Driver’s License
Languages
Multilingual: Burmese & English
Timeline
Freelance Translator
01.2021 - Current
Supervisor
Ahipoki Bowl
01.2019 - 02.2020
Clerical Assistant
Healthcare at Home, LLC
02.2018 - 05.2018
High School Diploma -
Carrboro High School
Additional Strengths
- Fast learner who requires minimal supervision
- Highly organized, dependable, and detail-focused
- Strong interpersonal skills; effective working independently or as part of a team
- Consistently positive, professional demeanor with a strong work ethic