Ly Than
Mountain House,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
19
19
years of professional experience
Work History
Business Administrator
US Beauty Supply
05.2018 - 08.2023
- Assisted in the development of marketing materials for business promotion, contributing to increased brand awareness and client acquisition.
- Provided exceptional customer service to both internal and external stakeholders, addressing inquiries professionally and promptly.
- Enhanced financial reporting accuracy through meticulous attention to detail and thorough review of accounting records.
- Managed day-to-day development issues.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Business Administrator
Beauty Spa
03.2011 - 04.2018
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Developed strong relationships with clients and vendors, ensuring timely communication and issue resolution.
- Assisted in the development of marketing materials for business promotion, contributing to increased brand awareness and client acquisition.
- Managed day-to-day development issues.
- Managed a team of administrative professionals, providing guidance and support to ensure successful completion of daily tasks.
Staff Accountant
LISCR, LLC
07.2004 - 03.2011
- Streamlined financial reporting processes by implementing automated systems and software.
- Enhanced internal controls through regular audits and reviews, identifying areas for improvement.
- Reduced month-end closing time by optimizing reconciliation procedures and improving communication among team members.
- Managed accounts payable processing, ensuring timely payments to vendors while maximizing cash flow management strategies.
- Assisted in budget preparation, providing accurate forecasts for revenue and expenses based on historical trends.
- Executed financial reporting, managing prepaid accounts, schedules, reconciliations, event settlements, and month-end accruals.
Education
Bachelor of Science - Pharmacy (Pre-Pharmacy)
Oslo University
05.2001
Skills
- Business Transactions
- Regulatory Monitoring
- Team Development
- Time Management
Timeline
Business Administrator
US Beauty Supply
05.2018 - 08.2023
Business Administrator
Beauty Spa
03.2011 - 04.2018
Staff Accountant
LISCR, LLC
07.2004 - 03.2011
Bachelor of Science - Pharmacy (Pre-Pharmacy)
Oslo University