LYA INGRAM
Burton,OH
Summary
Paralegal equipped with superior communication skills and the capability to successfully act as the liaison between clients, experts, and opposing council.
Overview
17
17
years of professional experience
Work History
Paralegal Specialist-Contract-60 Hours a Week
U.S. Small Business Admin - Office Of Disaster Assistance
11.2021 - Current
- Reviewed contracts and reported findings to support legal team in development of breach of contract defenses.
- Conducted detailed client intakes and entered information into company database.
- Collected, drafted, and maintained resources to provide comprehensive materials accessible to all firm lawyers.
- Mitigated legal team's workload by reviewing and evaluating legal documents, discovery materials, and contracts.
- Drafted legal documents.
- Performed other legal and administrative functions as needed.
- Assisted with incoming calls and correspondence.
- Conferred with clients and other involved parties to gather and track case information.
Paralegal-40 Hours a Week
Litigation Management Inc.
07.2020 - 11.2021
- Prepared legal briefs, motions, and pleadings.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Created and implemented policies, work flow processes, and work assignments.
- Reviewed litigation-related documents on multiple claimants, identifying components, looking for deficiencies, and creating reports for client.
- Prepared legal documents and medical records.
- Drafted legal documents and correspondence.
- Performed other legal and administrative functions as needed.
- Client files, following litigation from start to finish.
- Collected, drafted, and maintained resources to provide comprehensive materials accessible to all firm lawyers.
- Organized and analyzed information and files.
- Maintained law and administrative library, as well as department files and records.
Administrative Manager-40 Hours a Week
ASM
02.2015 - 07.2020
- Managed organizational restructure and change management.
- Defined strategy and business plans for marketing which led to increases in customer satisfaction by 20 percent.
- Maintains and updates case files with 99 percent accuracy.
- Performs data entry and research from databases.
Paralegal/Researcher-Contract-40 Hours a Week
Trust And Estate Search
04.2017 - 08.2019
- Drafted motions, briefs, and other legal documents associated with litigation process.
- Used software to input and maintain client data with high degree of accuracy.
- Researched documents and publications for details that would establish evidence.
- Accurately entered client data into company-based software program.
- Managed clients' dockets and courthouse visits.
- Provided paralegal services such as filing, auditing, research, and entering data into Excel spreadsheets.
Paralegal Intern- 20 Hours a Week
Lake County Public Defenders Office
08.2018 - 12.2018
- Opening and closing case files, research of cases, statues, etc. redacting of case files. Document review and general duties pertaining to law office.
Manager/ Administrative-40 Hours a Week
Premier Concepts
06.2011 - 02.2015
- Developed and implemented short and long range strategies and personal programs to address management issues.
- Set and achieved directorate targets.
- Organized and arranged meetings/conferences and ordered office supplies.
- Proofread and edited correspondence legal documented and forms.
- Defined strategy and business plan for marketing.
- Initiated a program that standardized employee training and led to increase in customer satisfaction by 12%.
Manager/Administrative- 40 Hours a Week
Proactive
10.2007 - 02.2010
- Led and coordinated training and employee development programs.
- Developed and implemented new loss prevention methods which resulted in reduction in shrinkage rates.
- Received and screened all incoming visitor calls to office, answered questions, and completed most business involving established policy.
- Led and recruited employees.
- Increased sales by 50 percent.
- Reduced costs by 40 percent.
- Enforced policies pertaining to employment law.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Bachelor Of Science - Engineering Technology
ETI College
Cleveland, OHAssociate of Arts - Paralegal Studies
Lakeland Community College
Kirtland2020
Skills
- Proficient legal research, decisive ethical legal writing, business law
- Proficient in Microsoft Word, Excel, and Power Point
- Strong research skills, Lexis Nexis/West law
- Document filing
- Reporting and documentation
- Intellectual property
- Administrative support
- Criminal law
- Legal compliance
- Document preparation
- Litigation support
- Excellent investigative and reporting skills
- Case management
- Intellectual property law
- Legal research
- Exceptional writer
Timeline
Paralegal Specialist-Contract-60 Hours a Week
U.S. Small Business Admin - Office Of Disaster Assistance
11.2021 - Current
Paralegal-40 Hours a Week
Litigation Management Inc.
07.2020 - 11.2021
Paralegal Intern- 20 Hours a Week
Lake County Public Defenders Office
08.2018 - 12.2018
Paralegal/Researcher-Contract-40 Hours a Week
Trust And Estate Search
04.2017 - 08.2019
Administrative Manager-40 Hours a Week
ASM
02.2015 - 07.2020
Manager/ Administrative-40 Hours a Week
Premier Concepts
06.2011 - 02.2015
Manager/Administrative- 40 Hours a Week
Proactive
10.2007 - 02.2010
Bachelor Of Science - Engineering Technology
ETI College
Associate of Arts - Paralegal Studies
Lakeland Community College
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