LYAH PATRICIA PERALTA LOPEZ
Freeport
Summary
Dynamic bilingual professional fluent in English and Spanish, holding a Bachelor of Arts in Sociology with a minor in Anthropology, achieved in three years with a commendable 3.0 GPA. Certified in CPR/AED and recognized for contributions to multicultural initiatives and inclusivity efforts. Expertise in customer service, sales, and communication, complemented by strong community engagement skills and a proven track record of managing multiple priorities while nurturing positive client relationships. Committed to leveraging diverse experiences to drive impactful outcomes and foster collaboration within diverse teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Worker
UPS - The UPS Store
09.2020 - Current
- - Deliver exceptional customer service by assisting clients with shipping, printing, packaging, and retail transactions.
- - Manage point-of-sale operations, handle payments, and process orders efficiently.
- - Build rapport with customers and provide tailored solutions to meet their needs.
Residential Assistant
State University of New York (SUNY) Oneonta
08.2024 - 06.2025
- - Oversaw a student residential community, offering conflict resolution, guidance, and resources.
- - Organized and promoted cultural and social events to encourage inclusivity.
- - Responded to emergencies and maintained a safe living environment.
Babysitter
Private Childcare
01.2019 - 08.2020
- - Provided attentive, safe, and engaging care for children of various ages.
- - Organized educational and recreational activities to support development.
- - Maintained open communication with parents regarding daily updates and needs.
Education
Bachelor of Arts - Sociology, Minor: Anthropology
State University of New York (SUNY) Oneonta
06.2025
Skills
- Bilingual proficiency: English and Spanish
- Sales and customer service expertise
- Microsoft Office suite and Google Workspace
- Effective communication skills
- Time management and multitasking
- Conflict resolution and problem-solving
Certification
- CPR & AED Certified - American Red Cross
- Seal of Biliteracy - English & Spanish
- Recognized for multicultural involvement and leadership in community initiatives
Languages
Spanish
Native or Bilingual
Timeline
Residential Assistant
State University of New York (SUNY) Oneonta
08.2024 - 06.2025
Store Worker
UPS - The UPS Store
09.2020 - Current
Babysitter
Private Childcare
01.2019 - 08.2020
Bachelor of Arts - Sociology, Minor: Anthropology
State University of New York (SUNY) Oneonta
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