Lyamara Fraser
Miami Gardens,FL
Summary
Dedicated and experienced medical assistant with 10+ years of experience in providing patient care and administrative support in a fast-paced healthcare environment. Proficient in clinical procedures, patient scheduling, and maintaining accurate medical records. Skilled in building rapport with patients and providing exceptional customer service. Possesses strong communication and interpersonal skills, with a proven ability to handle a high volume of patients
Overview
4
4
years of professional experience
Work History
Medical Assistant
Dr. Joshua Steiner
11.2023 - 02.2024
- Accurately recorded and monitored vital signs (temperature, pulse, respiration, blood pressure) and documented findings in patient charts".
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment
Medical Assistant
Primary Care Offices
08.2022 - 11.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Sales Assistant
Copart Auto Auctions
02.2022 - 09.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Fielded customer questions to share information about products, availability, and pricing.
- Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
Jet Ski Rental
Aguazul Jetski Rental
06.2020 - 02.2022
- Providing excellent customer service and ensuring a positive experience.
- Greeting customers, explaining rental procedures, and answering inquiries.
- Handling reservations and managing customer schedules.
- Assisting customers with loading and unloading jet skis and equipment.
- Checking jet skis in and out, ensuring they are in good working condition.
- Performing daily maintenance tasks, such as fueling and cleaning.
- Identifying and reporting any equipment issues.
Education
Certified Medical Assistant -
Everest Institute
Hialeah, FLHigh School Diploma -
Institute Cartagena Del Mar
Cartagena, Colombia2001
Skills
Able to multitask, stay calm under pressure, and communicate effectively
Self starter and problem solver
Proficient with EMR including e-clinical works and Allscripts
Fluent in Spanish and English
Timeline
Medical Assistant
Dr. Joshua Steiner
11.2023 - 02.2024
Medical Assistant
Primary Care Offices
08.2022 - 11.2023
Sales Assistant
Copart Auto Auctions
02.2022 - 09.2022
Jet Ski Rental
Aguazul Jetski Rental
06.2020 - 02.2022
Certified Medical Assistant -
Everest Institute
High School Diploma -
Institute Cartagena Del Mar
Similar Profiles
Kenia MedranoKenia Medrano
Lead Dental Assistant at Dr Rita Steiner DMDLead Dental Assistant at Dr Rita Steiner DMD
Ethan HillerEthan Hiller
Custodian at Mount Vista Family Dental - Dr. Joshua M. HillerCustodian at Mount Vista Family Dental - Dr. Joshua M. Hiller
Maliyah LandryMaliyah Landry
Chiropractic Assistant at Dr. Joshua LaBlencChiropractic Assistant at Dr. Joshua LaBlenc