Lyandra Hooper
Winter Springs,FL
Summary
Self-motivated Director of Human Resource possessing five years of experience in human resources field and in-depth knowledge of organizational processes. Proficient in handling payroll, posting job vacancies and providing administrative support to human resource personnel. Successfully partners with other departments to achieve objectives. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources.
Overview
15
15
years of professional experience
Work History
Professional Electrical / Director of Human Resource
PES Solar – PRS Roofing
01.2023 - Current
- Promoted to solely Manager and Direct Human Resources for all 3 companies under Professional Electric.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Monitored administration of benefits program to maintain compliance with employee insurance program.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Developed succession plans and promotion paths for staff.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Ensuring compliance of company directives, regulatory concerns, and health/safety protocol
- Managing and maintain company vehicle fleet including GPS monitoring and scheduling maintenance repairs
- Assisted Accounts Payable and Receivable with monthly Credit Card auditing, NTO’s, Lien Releases, and budget buy outs - Established more effective ways to maintain timecards from site crews and inputting into Sage Payroll/Auditing system
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Directed hiring and onboarding programs for new employees.
Professional Electrical / HR – Payroll Specialist
PES Solar – PRS Roofing
01.2022 - Current
- Managing HR Department for second DBA PES SOLAR and their various functions
- Effective liaison between Sr. Management and employees to maintain and improve company relations
- Researching, recruiting, staffing, and onboarding new employees pertaining to needs of departments
- Ensuring compliance of company directives, regulatory concerns, and health/safety protocol
- Managing and maintain company vehicle fleet including GPS monitoring and scheduling maintenance repairs
- Established more effective ways to maintain timecards from site crews and inputting into Sage Payroll/Auditing system
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
Paylocity Accounts Manager/ Payroll Specialist
Paylocity
02.2020 - 08.2022
- Verified and submitted timekeeping information for accurate and efficient payroll processing
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database
- Investigated payroll Variances and employee claims to resolve discrepancies and balance financial records
- Maintained consistent knowledge of multi state and local tax regulations
- Reconciled health care benefits, tax contributions, and retirement accounts to facilitate large-scale account reconciliations
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions, and retirement plan withholdings
- Managed time entry batch for system-wide leave entered and changes, imported data for correct salary rate and monthly leave without pay
- Managed set up for new banks for direct deposit and accrual year end processes
- Processed voids and reissues, made salary changes n payroll, and monthly leave accruals
- Reconciled all payroll liabilities to general ledger and prepared monthly payroll accrual entries
- Prepared analysis of tax expenses for month-end account review
- Facilitated balancing of agency funds through pivot table development and processing
- Created and managed spreadsheets for leave calculations
- Documented and processed all garnishments due to child support, credit collections, liens, etc
- Led payroll production for multistate organization
- Managed over 50 customer calls per day including email traffic for personal clients
- Maintained book of business for over 30 companies nationwide
- Prepared working papers, reports, and supporting documentation for audit findings
- Maintained confidentiality of employee records and payroll information.
Tax Collector Customer Service Representative
Seminole County Tax Collector
02.2015 - 02.2020
- Operated all aspects of the DMV service platform (i.e Drivers license, state ID, vehicle title and registration)
- Continually updated and implemented learning related to FL Regulations regarding all distinctions of taxes (I.e
- Property, business, home)
- Educated and current on all stated requirements for permit testing, drivers licenses, immigrants, and non-immigrants
- Created and renewed business tax receipts and occupational license
- Continually maintained privacy of personal information in compliance with all state and federal mandates (ice, social security number, birth dates, addresses, law enforcement blocks, alien numbers for US visitors
- Managed and complete daily balance of cash, credit, debit, and written checks
- Service all customers in a timely, positive, and professional fashion while receiving positive daily reviews.
Receptionish
Florida Beverage Control
08.2010 - 02.2015
- Answered inbound calls and Field office calls
- Greeted incoming guests and welcomed them
- Directed any questions they may have and rerouted them to the appropriate areas for resolution
- Handled POS system for admissions fees
- Directed outside vendors and routed incoming orders
- Accepted applications from potential employees.
Student Administrative Assistant
Atlantic Union College
03.2008 - 05.2010
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Scheduled office meetings and client appointments for staff teams.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed filing system, entered data and completed other clerical tasks.
- Performed research to collect and record industry data.
College Student Worker
Atlantic Union College
08.2008 - 04.2010
- Assisted anyone who came into the office requesting basic information related to Academic Administration office activities
- Responsible for filing, answering phones, and typing documents
- Prepared syllabi for Accrediting association on behalf of the Dean and Dean’s Assistant - Assisted Administration in Academic Enrollment and Tuition Funding
- Completed research, compiled data, and assisted in timely reporting.
Education
Associate of Applied Science - Business Administration
Atlantic Union College
South Lancaster, MA05.2010
High School Diploma -
Forest Lake Academy
Apopka, FL05.2007
Skills
- Accounts Payable Receivable
- Payroll Polices
- Data entry Specialist
- Garnishments
- Budgeting and Finance Direct Deposit
- Complaint Resolution
- Benefits/workers comp
- Money handling
- Rate Changes
- Record Keeping, I-9 / W-4
- Creative Problem-Solving
- Journal Entry Fed/State
- Administrative Support Bookkeeping
- Good listening skills
- Quarterly Reviews
- Tax Law Compliance Client Billing
Timeline
Professional Electrical / Director of Human Resource
PES Solar – PRS Roofing
01.2023 - Current
Professional Electrical / HR – Payroll Specialist
PES Solar – PRS Roofing
01.2022 - Current
Paylocity Accounts Manager/ Payroll Specialist
Paylocity
02.2020 - 08.2022
Tax Collector Customer Service Representative
Seminole County Tax Collector
02.2015 - 02.2020
Receptionish
Florida Beverage Control
08.2010 - 02.2015
College Student Worker
Atlantic Union College
08.2008 - 04.2010
Student Administrative Assistant
Atlantic Union College
03.2008 - 05.2010
Associate of Applied Science - Business Administration
Atlantic Union College
High School Diploma -
Forest Lake Academy
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