Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Lyannis Nieves

Lakeland,FL

Summary

Proficient in troubleshooting software and hardware issues, with a strong emphasis on delivering exceptional customer service in technical environments. Core competencies include rapid problem-solving, effective communication, and advanced diagnostic skills. Increased efficiency and user satisfaction through swift resolution of IT problems, contributing to organizational success.

Overview

6
6
years of professional experience

Work History

Test Coordinator

Orange County Public School District
Winter Garden, FL
07.2022 - Current
  • Implemented test plans, scenarios, scripts, and procedures.
  • Positioned components, parts, or materials for testing.
  • Managed and created daily testing schedules.
  • Basic computer troubleshooting
  • Worked effectively in team environments to make the workplace more productive.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Registrar

Orange County Public School District
Winter Garden, FL
03.2019 - 06.2021
  • Prepared documents for registration and enrollment.
  • Created detailed records of class schedules, grades, and transcripts.
  • Collected, evaluated, and stored documents securely in permanent records.
  • Managed student records and ensured accuracy of data.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Updated and maintained databases with current information.

Education

Bachelor of Arts - Journalism And Mass Communication

University of South Florida
Tampa, FL
12-2018

Associate of Arts -

Polk State University
Lakeland, FL
08-2016

Skills

  • Data analysis
  • Team collaboration
  • Attention to detail
  • Time management
  • Effective communication
  • Test documentation
  • Test reporting
  • Written communication
  • Report writing
  • Machine operation
  • Time management abilities
  • Professionalism
  • Communication skills
  • Multitasking capacity

Languages

Spanish
Native/ Bilingual

Affiliations

  • participate and help run media department at church

References

References available upon request.

Timeline

Test Coordinator

Orange County Public School District
07.2022 - Current

Registrar

Orange County Public School District
03.2019 - 06.2021

Bachelor of Arts - Journalism And Mass Communication

University of South Florida

Associate of Arts -

Polk State University

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