Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Profileoverview
Organizationalcouncilparticipation
Educationallectures
Researchparticipation
Educationalseminarsandtraining
Mediapublicspeaking
Leadership Experience
Community Service
Timeline
Generic

Lycia Harris

McCalla,AL

Summary

Talented Nursing Services Program Coordinator/Former Nurse Manager experienced in handling administrative, operational, and outreach program functions. Known for accomplishing dynamic objectives by wearing many hats. Ready to apply 29 years of varied experience to new professional challenges with a growth-oriented organization. Accomplished Nursing Services Program Coordinator and adept at running nursing programs in high-stress environments. Expert in personnel leadership, resource management, and key decision-making. Approaches problems impacting team performance with an articulate, motivational, and analytical mindset. Creative professional with a proven track record of successful programming strategies. Results-driven individual who leverages advanced strategies and tactics to drive success of program or management unit. Proficient in content analysis, budgeting, and forecasting. Demonstrates strong analytical, communication, and teamwork skills with a proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Nursing Services Program Coordinator - Child Health

Jefferson County Department of Health
03.2023 - Current
  • Focuses on processes to help bring services to the next level with the aim to improve the overall health of a program area/ community
  • Coordinates quality improvement conducts and monitors results from root cause analysis and failure mode and effectively analyses and identifies gap analysis
  • Mode and effectiveness
  • Serves as electronic medical record (EMR) liaison and super-user for the health department; Develops, implements and evaluates nursing protocols for pediatric and adult primary care and family planning programs; Provides orientation for new employees as well as training for existing employees as necessary
  • Assists with telephonic triage of pediatric phone calls in absence of telephone triage nurse as needed
  • Familiar with Triage-logic and Pediatric Telephone Protocols

Nurse Manager – Obstetrics, Well-Baby Nursery and Pediatrics

DCH Regional Health Center
02.2022 - 02.2023
  • Ensured continuity of patient care, patient teaching, discharge planning, and staff competency specific to the needs and age of the patient population served
  • Assured compliance with various quality standards and regulatory agency requirements within the Medical Center (JCAHO Credentialing, Standards of Nursing Practice, and Structural Indicators etc.)
  • Established and revised unit/department specific standards of practice/care; ensured uniform patient care processes
  • Collaborated the planning, annual revision, and implementation of unit/departmental policies, procedures, and objectives
  • Evaluated patient census/acuity to determine staffing plans on a daily, weekly, and annual basis to meet patient care needs; Adjusts staffing as needed
  • Monitored utilization of overtime
  • Maintained employee contact by meeting with staff members on their shifts on a regular basis
  • Evaluated performance of staff and completes evaluations
  • Interviewed and hired all personnel in the unit; accurately maintained unit position control
  • Continually evaluated the attitudes, morale, and interpersonal relationships of staff members, promoted methods to improve in these areas, consistently motivated staff in a positive manner
  • Provided for a safe environment for staff members, patients and visitors
  • Regularly attended hospital and medical staff assigned committees
  • Attended educational offering related to Performance Improvement, Management and other related topics as needed
  • Was dedicated to the continual growth and core values of the organization

Clinical Care Coordinator

University of Alabama at Birmingham Multiple Sclerosis Center
02.2020 - 02.2022
  • Was responsible for the provision of care and management of a case load of adult Multiple Sclerosis population patients and served as the liaison with the multidisciplinary MS care team
  • Planed care management through coordination of care with physicians, nursing staff, and other health professionals to ensure high quality patient outcomes were accomplished within the established time frame and appropriate use of resources
  • Coordinated patient follow-up clinic visits
  • Verified appropriate tests with attending physicians under general direction of the physician / APP, coordinated care of patients, served as a resource for patients, families, physicians, and other health team members in the delivery of care
  • Provided patient/family education regarding care, medications, and access to additional resources in the continuum of care
  • Utilized critical thinking abilities in evaluation of care and the triage of patients and performed other duties in support of MS departmental functions as deemed necessary
  • Assisted department chair with scheduling staff meetings and educational activities for MS faculty
  • Representative of MS Center in national and community activities

Coordinator of Ketogenic Diet Clinic (Neurology)

The Children’s Hospital of Alabama
01.2016 - 02.2020
  • Received referrals from providers for Ketogenic Diet Clinic
  • Communicated with providers offices about diet initiation
  • Collaborated with Ketogenic diet Nutritionist
  • Communicated diet information with families
  • Arranged inpatient admissions for Ketogenic diet initiations
  • Arranged Ketogenic Diet Clinic follow-ups after initiations
  • Assembled multidisciplinary team in Ketogenic Diet Clinic
  • Followed lab work intervals and intervened for patients while on Ketogenic diet

Nurse Case Manager/Advanced Nurse Clinician

Pediatric Neurology
12.2012 - 02.2020
  • Was a consistent face of Neurology
  • Followed patient progress from admission to discharge and assured discharge needs were met
  • Made sure patient insurance information was up-to-date
  • Secured home health equipment as needed
  • Liaison between in-patient service and insurance company
  • Developed patient focused case management plans
  • Worked with interdisciplinary teams to meet patient needs
  • Performed discharge education with patients and families

Pediatric Clinical Nursing Instructor

Bevill State Community College
06.2017 - 08.2019
  • Provided clinical instruction and supervision to nursing students
  • Fostered student learning needs focusing on the care and management of pediatric patients 0-18 years of age in an acute care setting
  • Assisted students to learn and understand the role of the primary care pediatric nurse
  • Addressed positives and negatives of student clinical performance
  • Facilitated pre and post clinical conferences
  • Maintained mission and core values of institution of learning and clinical facility related to the nursing profession to assist students with obtaining those values

Pediatric Clinical Nursing Instructor

Jefferson State Community College
01.2018 - 05.2018
  • Provided clinical instruction and supervision to nursing students
  • Fostered student learning needs focusing on the care and management of pediatric patients 0-18 years of age in an acute care setting
  • Assisted students to learn and understand the role of the primary care pediatric nurse
  • Addressed positives and negatives of student clinical performance
  • Facilitated pre and post clinical conferences
  • Maintained mission and core values of institution of learning and clinical facility related to the nursing profession to assist students with obtaining those values

Staff Nurse, II

The Children’s Hospital of Alabama
04.2005 - 12.2012
  • Was lead Nurse of 14-bed Medical/Surgical and Epilepsy monitoring Care and management of infants, toddlers and epilepsy patients
  • Alternated as evening shift charge nurse
  • Provided new staff orientation
  • Preceptor to various nursing students
  • Provided Family centered nursing care
  • Provided total patient care and management of patient care
  • Collaborated with other departments to assure patient care
  • Performed patient/family teaching
  • Participated in nurse councils and performance improvement

Staff Nurse I

The Children’s Hospital of Alabama
04.1996 - 04.2005
  • Performed total patient care of infants, toddlers and epilepsy patients of various ages
  • Provided family centered nursing care
  • Performed patient/family teaching
  • Alternated as evening shift charge nurse

Education

Doctor of Nursing Practice - Nursing Leadership

Jacksonville State University
Jacksonville, AL
08.2019

Master of Science in Nursing – Community Health with Concentration in Nursing Education -

Jacksonville State University
Jacksonville, AL
12.2016

Associate Degree in Applied Science – Nursing -

Lawson State Community College
Birmingham, AL
05.1995

Skills

Program Management

Office Administration

Proactive mindset

Strategic Planning

Certification

  • Certified Multiple Sclerosis Nurse, Multiple Sclerosis Nurses International Certification Board, 11/01/21, Renews 2024
  • Healthcare Quality and Safety Certificate, The University of Alabama at Birmingham Department of Health Services Administration, School of Health Professionals, 05/01/21
  • Leadership Certificate Program, Children’s of Alabama, 05/01/19, 12/01/19
  • Institutional Review Board, University of Alabama at Birmingham, Certification good till January 2023
  • Certified Pediatric Nurse, Pediatric Nursing Certification Board, Renews 03/01/23
  • Post-Masters Certificate in Nursing Education, Jacksonville State University, 12/01/16
  • Pediatric Advanced Life Support (PALS), 02/01/23
  • Basic Life Support Instructor, Heartlink, 05/01/25
  • Neonatal Resuscitation Program (NRP) - Advanced Provider, 02/01/23
  • S.T.A.B.L.E - Learner/Provider, 01/01/23

Affiliations

  • Association of Women’s Health, Obstetric and Neonatal Nurses, 2022
  • Region II Perinatal Advisory Council, Alabama, 2022, 2024
  • International Organization of Multiple Sclerosis Nurses, 2022
  • American Nurses Association, 2023
  • Alabama State Nurses Association, 2023
  • The National Society of Leadership and Success, 2022
  • American Academy of Ambulatory Care Nursing, 2020
  • National League for Nursing, 2019
  • National Black Nurses Association, 2018
  • Birmingham Black Nurses Association, 2018
  • Case Management Society of Alabama, 2016
  • National Society of Pediatric Nurses, 2015
  • Central Alabama Society of Pediatric Nurses, 2015
  • National Association of Health Services Executives, 2015

Profileoverview

Highly motivated, Self-Directed Nursing Services Program Coordinator with Passion for Excellence in Clinical Care, Quality Improvement, Quality Patient Care Experiences, Positive Patient Care Outcomes and Nursing Education. Experienced in Neuroscience, Pediatric Care, Women’s Health, Nursing Education and Nursing Case Management. Dedicated to Overseeing the Provision of Quality, Safe Care, with Focus on Process Improvement and Patient Advocacy. Interested in Professional Growth in Healthcare Opportunities

Organizationalcouncilparticipation

  • Alabama State Nursing Association Diversity and Inclusion Committee, 2023
  • Whole Systems Shared Governance Council, Children’s of Alabama, 2019
  • Sub-Specialty Services Shared Governance Council, Children’s of Alabama, 2019
  • Nursing Shared Governance, Practice Council, Children’s of Alabama, 2019

Educationallectures

  • Neurology Lecture in New Graduate Program, Children’s of Alabama, 2015, 2017
  • Nursing Assistant Orientation Program Lecture, Children’s of Alabama, 2016

Researchparticipation

  • Doctor of Nursing Practice Capstone Practicum Project, Eliminating Care Exclusion Behaviors in Healthcare: Cultural competency training to improve the environment of care for lesbian, gay, bisexual, transgender, and queer (LGBTQ) individuals and their families, Created a computer-based learning
  • Gathered data about new seizure patients and conversion disorder patients, Children’s of Alabama, 2013, 2019
  • Participated in obtaining consents for: University of Alabama at Birmingham Institutional Review Board, 2015, 2017
  • Master of Science in Nursing, Graduate Capstone Practicum Project, Autism in Alabama: Meeting the developmental needs of at-risk children who age out of early intervention but are too young for public school

Educationalseminarsandtraining

  • Annual Meeting of the Consortium of MS Centers, 10/01/21
  • 12th Annual Linda Morgante MS Nurse Leadership Program, 2021
  • Nightingale Nurse Immersion Program, 2021
  • Health Literacy Interprofessional Conference, University of Alabama, 2019
  • Nursing Management Congress, 2018, Buena Vista, FL
  • The 2019 Summit on Ketogenic Diet Therapies, Phoenix, AZ

Mediapublicspeaking

Spokesperson for Jefferson County Department Of Health Back to School Immunization Clinic

Leadership Experience

  • Nurse Manager, DCH Regional Health System, Tuscaloosa, AL, 2022, 2023
  • Participant in MS Nurses AD Hoc Committee of the Southeast Healthcare Provider Counsel Manuscript Review, 2022
  • Manager – UAB Multiple Sclerosis Clinic Office, 05/01/20, 01/01/21
  • Developed Role of Pediatric Neurology Case Manager, Children’s of Alabama, Birmingham, AL, 12/01/12, 02/01/20
  • Developed Role of Ketogenic Diet Clinic Coordinator, Children’s of Alabama, Birmingham, AL, 01/01/16, 02/01/20
  • Aided in the Development of the Children’s Hospital Clinical Assistant Orientation Program, Children’s of Alabama, Birmingham, AL, 01/01/16, 05/01/16
  • Assisted with Updating Neurology Page – Pediatric Neurology, Children’s of Alabama, Birmingham, AL, 2015

Community Service

  • Christmas Toy Give-away, C2 Church/Christian Service Mission, 2021
  • Thanksgiving Food Basket Give-Away, C2 Church/Christian Service Mission, 2021
  • Participates in teaching CPR to Community, Heart Health Committee (Birmingham Black Nurses Association), 2015, 2018
  • Mentor to Nursing Students, Birmingham Black Nurses Association, 2015, 2018
  • Back to Sleep Community Education Campaign – Co-Instructor, Birmingham Black Nurses Association, 2017, 2018
  • Susan G. Komer Race for the Cure–Participant, 2017
  • Volunteer/Counselor – Center for Childhood Demyelinating Disease (CPODD) Summer Camp at Children’s Harbor, Lake Martin, Russellville, Alabama, 2015, 2016
  • Sickle Cell Walk – Railroad Park, Central Alabama Chapter of the Sickle Cell Association (Birmingham Black Nurses Association), 2014

Timeline

Nursing Services Program Coordinator - Child Health

Jefferson County Department of Health
03.2023 - Current

Nurse Manager – Obstetrics, Well-Baby Nursery and Pediatrics

DCH Regional Health Center
02.2022 - 02.2023

Clinical Care Coordinator

University of Alabama at Birmingham Multiple Sclerosis Center
02.2020 - 02.2022

Pediatric Clinical Nursing Instructor

Jefferson State Community College
01.2018 - 05.2018

Pediatric Clinical Nursing Instructor

Bevill State Community College
06.2017 - 08.2019

Coordinator of Ketogenic Diet Clinic (Neurology)

The Children’s Hospital of Alabama
01.2016 - 02.2020

Nurse Case Manager/Advanced Nurse Clinician

Pediatric Neurology
12.2012 - 02.2020

Staff Nurse, II

The Children’s Hospital of Alabama
04.2005 - 12.2012

Staff Nurse I

The Children’s Hospital of Alabama
04.1996 - 04.2005

Doctor of Nursing Practice - Nursing Leadership

Jacksonville State University

Master of Science in Nursing – Community Health with Concentration in Nursing Education -

Jacksonville State University

Associate Degree in Applied Science – Nursing -

Lawson State Community College
  • Certified Multiple Sclerosis Nurse, Multiple Sclerosis Nurses International Certification Board, 11/01/21, Renews 2024
  • Healthcare Quality and Safety Certificate, The University of Alabama at Birmingham Department of Health Services Administration, School of Health Professionals, 05/01/21
  • Leadership Certificate Program, Children’s of Alabama, 05/01/19, 12/01/19
  • Institutional Review Board, University of Alabama at Birmingham, Certification good till January 2023
  • Certified Pediatric Nurse, Pediatric Nursing Certification Board, Renews 03/01/23
  • Post-Masters Certificate in Nursing Education, Jacksonville State University, 12/01/16
  • Pediatric Advanced Life Support (PALS), 02/01/23
  • Basic Life Support Instructor, Heartlink, 05/01/25
  • Neonatal Resuscitation Program (NRP) - Advanced Provider, 02/01/23
  • S.T.A.B.L.E - Learner/Provider, 01/01/23
Lycia Harris