Lyda Tucker
Madison,NC
Summary
Motivation professional working towards earning a Graduate degree in Public Affairs after Graduating with a Bachelors in Emergency and Disaster Managment. Able to problem solve and adapt to any situation. Work well under pressure and able to problem solve quickly in stressful situations. Committed to providing excellent work and achieving goals.
Overview
5
5
years of professional experience
Work History
Manager/Cashier
McDonalds
04.2018 - 10.2021
- Worked as a leader in managing a team of at least 15 people per shift.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Assisting in taking care of customer complaints during a shift.
- Kept count of inventory throughout shift.
- Built relationships with many different colleagues and customers.
Guest Services Student Assistant-Event Planner
WCU Department Of Campus Activites
01.2023 - Current
- This job has given me skills in planning organization.
- Built knowledge using Microsoft and other computer programs.
- This job has taught me how to use different communication types to interact with people through emails and in-person.
- Coordinated with colleagues in the Department to make an event take place.
- Performed resource management.
- Coordinated event schedules with allotted resources..
Internship Student
Guilford County Emergency Managment
05.2023 - 08.2023
- Reported back to Coordinators with information on improvements.
- Communicated effectively with colleagues and accepted critical feedback and effective communication skills.
- Interacted with other agencies by phone, email, or in-person to discuss plans and policies.
- Participated in meetings with State Emergency Management about data entry and utilizing Cameo.
Caregiver/Med tech/Supervisor
Brookdale Assisted Living
09.2021 - 12.2022
- Produced documentation on new updates on each resident.
- Using different computer programs to communicate with doctors and logging information about medicine.
- Attended meetings with other professionals to discuss improvements that could be made such as enhancing the quality of care we give.
- Helped family members understand there families members diagnoses and medication needs.
Education
Associate of Science - Art and Science
Rockingham Community College
Wentworth, NC05.2022
Bachelor of Science - Emergency And Disaster Management
Western Carolina University
Cullowhee, NC12.2023
Bachelor’s Degree - Emergency and Disaster Management, Criminal Justice
Skills
- Time Management
- Communication
- Customer Service
- Resolving Conflicts
- Team-Building Exercises
- Planning
- Adaptability
- Attention to details
Timeline
Internship Student
Guilford County Emergency Managment
05.2023 - 08.2023
Guest Services Student Assistant-Event Planner
WCU Department Of Campus Activites
01.2023 - Current
Caregiver/Med tech/Supervisor
Brookdale Assisted Living
09.2021 - 12.2022
Manager/Cashier
McDonalds
04.2018 - 10.2021
Associate of Science - Art and Science
Rockingham Community College
Bachelor of Science - Emergency And Disaster Management
Western Carolina University
Bachelor’s Degree - Emergency and Disaster Management, Criminal Justice
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