Lyda Sing
Stanton,CA
Summary
Distinguished Cambodian Linguist, Interpreter, Translator, and Transcriber with 17 years of experience. Dedicated to efficiency and confidentiality. Known for speed, accuracy and efficiency for numerous projects and cases.
Overview
20
20
years of professional experience
Work History
Cambodian Transcriber/Translator and Interpreter
Productive Playhouse
Burbank, CA
10.2023 - Current
- Transcribed and typed in Khmer language the dictation for variety of audio calls that were all in Khmer.
- Developed and adhered to exacting transcription quality assurance standards and metrics.
- Made corrections when needed to Khmer grammar, spelling, and syntax.
- Utilized specialized software programs to transcribe digital audio files in accordance with company standards.
- Edited transcripts for grammar, punctuation, syntax, clarity, accuracy, and readability.
- Organized and archived all transcribed documents according to established guidelines.
Cambodian Interpreter
Self-employed
Los Angeles, CA
07.2008 - Current
- Currently an Independent Contractor with numerous translation companies such as Excel Interpreting, Homeland Language Services, Interpreters Unlimited, Languageline, Global Language Services, GLOBO Language Solutions, and many more.
- Delivered real-time, accurate oral translations and interpretations for clients, mostly in a clinical or hospital setting, but also have worked for BOP, DMV, SSI or other social services claims or hearings in a court or legal setting.
- Performed consecutive interpretation during patient doctor appointments, court hearings and legal proceedings from Khmer to English, vice versa.
- Interpreted conference calls and other workplace communications in real-time from Khmer to English, vice versa.
- Translated spoken words simultaneously orally or using hand signs, maintaining message content and style.
- Supported companies by providing assistance with interpretations or translations as needed.
- Adhered to ethical codes and HIPAA protecting information confidentiality.
- Assisted patients or LEPs with filling out clinical, medical or legal forms.
In Home Care Provider
In Home Supportive Services
Long Beach, CA
02.2016 - 03.2023
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Assisted elderly client with activities of daily living such as bathing, dressing and grooming.
- Helped client get in and out of bed and wheelchair.
- Planned and prepared healthy meals and snacks for client and provided assistance with eating when necessary.
- Drove client to doctors' appointments and interpreted doctor orders and instructions from English to Khmer language.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Maintained cleanliness of client's environment by cleaning surfaces and washing clothes or dishes.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Improved patient outlook and daily living through compassionate care.
- Examined and treated patient physical symptoms and referred patient to other medical professionals.
Cambodian Specialist/Enrollment Counselor
Quote Selection Insurance Services
Signal Hill, CA
10.2015 - 01.2016
- Obtained a license to be a Health Insurance Agent (2015) for this position.
- Assisted the public with completing enrollment documents, such as applications for the American Care Act (Obamacare).
- Listened to and understood customers' needs, explained and discussed options and outlined best-fit health plans.
- Handled new enrollments by entering customers' data and reviewing information into the official Covered California website.
- Translated and interpreted enrollment applications for Limited English clients who were of Cambodian descent.
- Submitted new enrollment applications to appropriate departments.
Cambodian Over the Phone Interpreter
TransPerfect Translations International
Tempe, AZ
02.2015 - 10.2015
- Provided accurate and timely interpretation services for clients over the telephone using Transperfect platform.
- Interpreted conversations in real time over the phone, ensuring that all parties understood each other.
- Ensured HIPAA confidentiality of sensitive information discussed during phone calls.
- Delivered real-time, accurate oral translations and interpretations from Khmer to English and vice versa for clients.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Cambodian Lead Analytic Linguist
Metropolitan Interpreters and Translators
Los Angeles, CA
12.2013 - 11.2014
- Aided law enforcement specifically Los Angeles, California DEA agents in identifying suspects and tracking down suspects.
- Obtained security clearance for the position.
- Gathered intelligence on crime organization through audio calls, text messages, and video surveillance.
- Led and collaborated with other linguists on various cases and research.
- Typed synopses of each audio call for Lead Investigators.
- Analyzed spoken language to identify patterns of suspects.
- Listened to audio calls in Khmer and interpreted gathered info back to law enforcement in English.
- Transcribed Khmer audio into English and submitted zipped encoded documents to law enforcement.
- Supplied well-written summaries and translations of raw foreign intelligence with Voice Box Program and Pen Link Program.
- Determined credibility, value and relevancy of information from various data sources to produce timely reports.
Cambodian Transcriber (Work From Home)
Advanced Language Systems International
Long Beach, CA
10.2008 - 11.2014
- Adhered to exacting transcription quality assurance standards and metrics.
- Typed in target language English of inmate audio calls in Khmer language from the Bureau of Prisons.
- Transcribed data after verifying information to deliver projects with 100% accuracy back to company.
- Proofread documents and corrected errors in grammar, spelling and punctuation.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
Cambodian Enrollment Worker
Asian Pacific Healthcare Venture
Los Angeles, CA
11.2013 - 12.2013
- HIPAA certified to ensure all client sensitive info are stored and managed in secured files according to HIPAA guidelines.
- Assisted Cambodian LEP clients with applying for medi-cal, food stamps, and other social government programs.
- Set appointments for Cambodian clients.
- Maintained accurate records of all enrollment data in the system database.
- Translated documents from English to Khmer as needed by supervisor.
- Interpreted over the phone and worked in a medical clinical setting.
- Knowledge of medical terminology.
Cambodian Analytic Linguist
Conduit Language Specialists & Accent on Language
Fresno, CA
04.2007 - 05.2008
- Obtained security clearance for the position.
- Aided law enforcement specifically Fresno, CA DEA in tracking and identifying suspects through audio calls.
- Supplied well-written synopses and translations of raw foreign conversations in Khmer language and English language.
- Transcribed audio recordings into written text using specialized software.
Administrative Assistant
AFLAC Regional Sales Office
Long Beach, CA
07.2004 - 03.2005
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Attended to guests or clients in a professional and businesslike manner.
- Answered and routed phone calls and emails to provide information, resulting in effective business correspondence.
- Maintained accurate department and customer records.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Restocked and ordered inventories for Insurance Agents.
- Mailed out MLMs daily.
- Set Weekly Fame Report and Weekly House Leader's Report.
- Light housekeeping duties such as tidying office areas.
Education
Life and Accident & Health Insurance License -
State of California
Long Beach, CA10-2015
P.O.S.T Certificate Peace Officer Standards And Training -
Department of Justice 2007, 2013, 2014
Bell Gardens, CA01-2007
High School Diploma -
Woodrow Wilson High School
Long Beach, CA06-2001
Some College (No Degree) - Computer Business Applications
Long Beach School For Adults
Long Beach, CASkills
- PERFECTIONIST, METICULOUS, ACCURATE, SERIOUS WORK ETHIC, QUICK LEARNER, CONSCIENTIOUS, PROFESSIONAL
- US Citizen
- Government Security Clearance (2007, 2010, 2012, 2014)
- Highly fluent in English (native speaker) and in Khmer language (read, write, and speak)
- High Reading Comprehension
- Many years of transcription experience
- Passed Defense Language Proficiency Test TWICE (DLPT) sponsored by DoD (Department of Defense) with a high passing score of 3 (General Professional Proficiency) 2016, 2013
- Aided in numerous cases for the Bureau of Prisons BOP, Drug Enforcement Administration DEA, Bureau of Alcohol, Tobacco, Firearms and Explosives ATF, US Immigration and Customs Enforcement ICE leading to successful arrests and seizures since 2007
- Lead Cambodian Analytic Linguist 2013, 2014 cases for Metropolitan Language and Interpreters, Inc
- Current member of the NSLC, The National Language Service Corps
- Medical and Legal Terminology
- Typing Speed of 85 Wpm
- Licensed Life and Accident & Health Insurance Agent 2015
- HIPAA Certified
- Computer literate- Microsoft Office Suite
- SDL Trados Studio Plus 2014, Wordfast, MemoQ, and other CAT tools
References
References available upon request.
Timeline
Cambodian Transcriber/Translator and Interpreter
Productive Playhouse
10.2023 - Current
In Home Care Provider
In Home Supportive Services
02.2016 - 03.2023
Cambodian Specialist/Enrollment Counselor
Quote Selection Insurance Services
10.2015 - 01.2016
Cambodian Over the Phone Interpreter
TransPerfect Translations International
02.2015 - 10.2015
Cambodian Lead Analytic Linguist
Metropolitan Interpreters and Translators
12.2013 - 11.2014
Cambodian Enrollment Worker
Asian Pacific Healthcare Venture
11.2013 - 12.2013
Cambodian Transcriber (Work From Home)
Advanced Language Systems International
10.2008 - 11.2014
Cambodian Interpreter
Self-employed
07.2008 - Current
Cambodian Analytic Linguist
Conduit Language Specialists & Accent on Language
04.2007 - 05.2008
Administrative Assistant
AFLAC Regional Sales Office
07.2004 - 03.2005
Life and Accident & Health Insurance License -
State of California
P.O.S.T Certificate Peace Officer Standards And Training -
Department of Justice 2007, 2013, 2014
High School Diploma -
Woodrow Wilson High School
Some College (No Degree) - Computer Business Applications
Long Beach School For Adults