Lydia Aguilar
Arlington,MA
Overview
4
4
years of professional experience
Work History
Crew Member
Trader Joe's
05.2022 - Current
- Worked well with teammates and accepted coaching from management team.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Removed trash, swept, and mopped floors for professional appearance.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Operated cash register to accurately process and record customer payments.
Receptionist
Seaport Tattoo
02.2022 - 10.2022
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
Sales Assosciate
Urban Outfitters
06.2019 - 01.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Mount Alvernia High School
Southern New Hampshire University
05.2024
Skills
- Clear Communication
- Supplies Monitoring and Restocking
- Willingness to Learn
- Teamwork and Collaboration
- Store Opening and Closing
Timeline
Crew Member
Trader Joe's
05.2022 - Current
Receptionist
Seaport Tattoo
02.2022 - 10.2022
Sales Assosciate
Urban Outfitters
06.2019 - 01.2021
High School Diploma -
Mount Alvernia High School
Southern New Hampshire University
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