Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Northern Virginia Health Center Commission
02.2023 - Current
Responsible for ensuring the overall organization's human resources by planning, implementing, and evaluating employee relations, recruitment, training and development, benefits and compensations, labor law and regulations, and employee wellness
Devised hiring and recruitment policies for 300 employee company.
Championed employee wellness initiatives resulting in improved job satisfaction and reduced absenteeism.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Analyzes benefit plan usage, costs, and trends to make data driven decisions and recommendations for plan improvement and cost containment.
Maintains the work structure by updating job requirements and job descriptions for all positions.
Ensures legal compliance by monitoring and implementing applicable human resources federal and state requirements and conducting investigations.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Handles workplace investigations, disciplinary, and termination procedures.
Oversees and manages a performance appraisal system that drives high performance
Lead the monthly leadership training for the organization such as sessions on diversity and harassment.
Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Human Resources/Director of Business Services
Artis SLM Management
05.2022 - 02.2023
Reviewed and analyzed data and recommended solutions to improve success and overall employee engagement and retention
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Fostered employee advocacy, planned and organized employee recognition programs such as star of the week, positive care partner of the month.
Utilized automated systems such as Ultimate Kronos Group (UKG) PRO for recruiting, onboarding, processing and E-Verify new hires, and finalize bi-weekly payroll
Facilitated monthly leadership trainings and generated analysis reports for board meetings.
Monitored and ensured employee personnel files confidentiality.
Interfaced with CFO, and Executive Director and provided information on recruitment, variance reports, cost analysis reports to control accelerating costs.
Processed residents monthly billing, and Long-Term Care Insurance claims
Processed account receivable, account payables, private and third-party agencies pertaining to census.
Reduced turnover rates through effective talent acquisition and retention strategies.
Enhanced employee engagement by implementing innovative HR programs and initiatives.
Logistics Technician/Travel Coordinator
U.S Department of State, Embassy of the United States of America
07.2021 - 10.2021
Determined program requirements and made recommendations by utilizing analytical methods and techniques to evaluate regions security threats in accordance with the mission travel policy.
Performed confidential, sensitive, and analytical administrative work and advised Senior Security Officer on potential issues related to travel security threats, and availability of resources.
Prepared and presented reports and recommendations by researching and collating open-source information capturing security incidents in the Abuja Region which was utilized by the Embassy Executive leadership.
Assisted and advised program managers on issues with procurement, budgets, planning, implementation of new systems and schedules as well as tracking metrics.
Developed Standard Operating Procedure (SOP) for the Travel Coordinator role serving as a training material for agencies/sections.
Collaborated with internal and external partners on administrative tasks to ensure efficient mission travel execution.
Utilized multiple office automation software, coordinated meetings, managed supervisor's calendar, led dedicated events, prepared and reviewed correspondence, including proofing, and editing of documents.
Optimized logistics operations by implementing efficient inventory management and tracking systems.
Increased overall warehouse efficiency with effective space utilization and proper organization of materials.
Executive Director
Foxtrail Memory Care Living
12.2018 - 08.2019
Managed the day-to-day operations and fiscal management of the community.
Improved customer service as evidenced by decreased family and residents' complaints.
Maintained employee retention over 95% and implemented employee weekly token.
Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
Prepared and delivered community staff reports, including findings and recommendation support for the organizational recruitment plan to control accelerated.
Developed emergency preparedness protocols to ensure patients safety during emergency evacuations.
Increased organizational efficiency by streamlining processes and implementing new systems.
Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
Memory Care Coordinator
Sunrise Senior Living
05.2013 - 11.2018
I started working at, in 2013 in Fairfax, VA as a Care Manager, in 2017 I was promoted to Memory Care Coordinator role in Florham Park, NJ where I managed the overall operations of the memory care department
Supervised nursing assistant and medication aide technicians including staffing, coaching and staff development.
Planned, organized, developed, and led the overall operations of the memory care department in accordance with company standards, and State and Federal guidelines.
Provided last tier review of the Kronos, ADP timekeeping and processed personnel and payroll actions.
Reviewed, evaluated, and monitored employee's annual performance appraisal and provided counsel and recommended in areas that needed improvement
Facilitated the Individualized Service Plan (ISP) and daily assignment sheet development to ensure excellence in service delivery, safety, and patient engagement in life skills programming
Screened, interviewed, coached, and trained new employees on company policies and emergency action plans.
Developed and maintained strong relationships with residents'' families, ensuring proper communication regarding progress and any concerns.
Enhanced patient care by implementing personalized memory support plans for each resident.
Recreation & Activity Director
HCR-Manor Care
12.2014 - 03.2017
Created, reviewed monthly programs calendar, and provided the community administrator with modifications and new recommendations
Effectively utilized my creativity to plan and implement diverse recreation programs focused on stimulating patients mental functioning
Monitored and maintained cost effective programming within the recreation department budget and used metrics and financial data to make recommendations for any modifications to programs
Developed, distributed monthly program, and maintained contact with external vendors
Developed and completed patients care plans, patients transition booklet and attended relevant conference to advance my knowledge on innovative technologies
Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
Boosted social interaction among residents through organizing regular events, outings, and group activities.
Human Resources Assistant
Bennet Home Care Agency
11.2013 - 04.2014
Assisted the human resources manager with the overall operations of the business office
Performed data entry for variety of administrative functions, such as reviewing incoming faxes, mails, client registry, and reviewed documents
Managed client referrals, job postings, scheduling, clients and personnel records and external business developments
Assisted with onboarding/offboarding procedures, benefits administration, compliance reports, and job fair events
Updated company database with data of new client and employee information
Maintained office files and records and coordinated the review process for both staff and clients.
Education
Master of Science degree - Health Care Administration
Grand Canyon University
Phoenix, Arizona
08.2016
Bachelor of Science degree - Business Administration
Sanford-Brown College
McLean, VA
05.2014
Skills
Benefits Administration
Risk Management
Succession Planning
New Employee Orientation
Payroll Administration
Employee Onboarding
Legal Compliance
Employee Relations
Compensation and Benefits
Microsoft Office Proficiency
Recruitment and Hiring
Human Resources Operations
HRIS Management
Diversity and Inclusion
Employee Engagement
Accomplishments
Collaborated with department managers in the development of focus group and engagement programs, resulting in 10% increase in employee satisfaction and engagement.
Achieved 90% productivity rate by introducing UKG workforce recruitment and onboarding new hire for tasks.
Certification
aPHR - Human Resources Certification Institute
Certified Project Management Essential - Management and Strategy Institute
Certified Business office Manager - Management and Strategy Institute
Project Management - Google
Certified Assisted Living Administrator - New Jersey Department of Health
Notary Public - Commonwealth of VA
Timeline
Human Resources Manager
Northern Virginia Health Center Commission
02.2023 - Current
Human Resources/Director of Business Services
Artis SLM Management
05.2022 - 02.2023
Logistics Technician/Travel Coordinator
U.S Department of State, Embassy of the United States of America
07.2021 - 10.2021
Executive Director
Foxtrail Memory Care Living
12.2018 - 08.2019
Recreation & Activity Director
HCR-Manor Care
12.2014 - 03.2017
Human Resources Assistant
Bennet Home Care Agency
11.2013 - 04.2014
Memory Care Coordinator
Sunrise Senior Living
05.2013 - 11.2018
Master of Science degree - Health Care Administration
Grand Canyon University
Bachelor of Science degree - Business Administration
Sanford-Brown College
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