Lydia Aris
Genoa,NV
Summary
Professional Clerk which continually maintains positive attitude while interacting with demanding clients. Primary point of contact for both in-house and external phone and website queries. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Highly efficient Clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Package Dispatch Supervisor position. Ready to help team achieve company goals.
Overview
29
29
years of professional experience
Work History
LEAD CLERK
USPS, United States Postal Service
05.2021 - Current
- Mentored junior clerks, providing guidance on best practices and improving overall team performance.
- Improved customer satisfaction by addressing inquiries and resolving issues in a timely manner.
- Managed inventory control for office supplies, reducing costs and ensuring availability of necessary items.
- Served as point of contact for external vendors, maintaining strong relationships to ensure seamless service delivery.
- Assisted with budget preparation and expense tracking, helping the department maintain fiscal responsibility.
- Reviewed reports for accuracy before submission to upper management, ensuring data-driven decision-making processes were based on reliable information sources.
- Maintained accurate records of employee attendance, facilitating efficient payroll processing.
- Streamlined filing systems by organizing and categorizing documents, enhancing office efficiency.
- Oversaw daily operations within the office, ensuring tasks were completed efficiently and effectively.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Input data into spreadsheets and databases.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Assisted with onboarding of new employees.
Truck Driver
Custom Building Products Inc.
09.2015 - 12.2020
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Maximized load safety by balancing, securing, and weighing products.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
Truck Driver
Street Kings
01.2008 - 09.2015
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Dropped and hooked trailers and changed configuration of equipment.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Maximized load safety by balancing, securing, and weighing products.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
Delivery Driver, Truck Driver
FedEx
09.1995 - 01.2008
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Successfully avoided time delivery delays by carefully planning best routes.
Education
High School Diploma -
Lincoln High School
Los Angeles, CA06.1986
Skills
- Organizational Leadership
- Records analysis
- Document Preparation
- Paperwork Processing
- Customer Satisfaction
- Cash Handling
- Filing systems
- Database entry
- Quality Control
- File and database management
- Administrative Support
- Schedule and calendar management
- Mail handling
- Telephone Etiquette
- Prioritization
- Mail Sorting
- Processing mail
- Administrative tasks
- Spreadsheet development
- Teamwork and Collaboration
- Problem-Solving
Languages
Spanish
Native or Bilingual
Timeline
LEAD CLERK
USPS, United States Postal Service
05.2021 - Current
Truck Driver
Custom Building Products Inc.
09.2015 - 12.2020
Truck Driver
Street Kings
01.2008 - 09.2015
Delivery Driver, Truck Driver
FedEx
09.1995 - 01.2008
High School Diploma -
Lincoln High School
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