Results-driven leader adept at guiding high-performing teams and implementing strategic initiatives to drive business success. Known for fostering collaborative environment and achieving measurable milestones. Exhibits strong leadership and adaptability to changing business needs.
Overview
14
14
years of professional experience
Work History
Senior Director of Talent & Operations
Spark the Journey
03.2022 - Current
Built and led the first internal Operations Team, including hiring and developing talent across HR, Finance, and Data, to scale infrastructure and align operations with the strategic plan.
Partnered with the CEO and SLT to align individual and departmental work plans to the organization’s evolving strategy and structure.
Hired and onboarded over 14 staff members (40% of workforce), while building equitable, standardized hiring processes, templates, and manager training tools.
Spearheaded manager training and development (onboarding, feedback, PIPs), and created people management guides and L&D resources.
Developed and launched Spark’s People Management Framework, 30-60-90 onboarding plan, and feedback culture roadmap.
Led employee engagement survey and analyzed feedback to shape strategic initiatives and improve leadership effectiveness.
Partnered on Spark’s first compensation audit and built internal salary bands and philosophy; adjusted salaries for equity.
Designed and implemented change management strategies during organizational restructuring and leadership transitions.
Supported new strategic plan implementation by translating high-level goals into measurable department objectives and accountability tools.
Director of Operations and Talent
Brooklyn Urban Garden Charter School
03.2016 - 03.2022
Served as head of operations and talent for a 100-person charter school; led HR, budgeting, compliance, and hiring.
Managed a $6M annual budget; improved financial oversight through staff budget trainings and system redesign.
Rebuilt talent acquisition strategy, resulting in a 40% increase in quality hires and 25% reduction in administrative workload.
Designed and implemented a new performance evaluation system with competencies and step-by-step goal setting.
Established internal salary equity reviews and raised compensation standards to improve retention.
Oversaw annual audits, technology procurement ($220K), and grant reporting; ensured regulatory compliance across school functions.
Led change management during leadership turnover and guided new leaders in people and operational strategy.
Operations Manager
Center City Public Charter School
08.2011 - 03.2016
Oversaw all campus-level operations including budget management, procurement, facilities, HR support, and data systems.
Managed an $81K annual operations budget and ensured accurate tracking and cost containment.
Developed community-based recruitment strategies that contributed to 100% enrollment targets and record matriculation rates.
Streamlined procurement and vendor systems, reducing cost and increasing efficiency.
Education
Bachelor of Arts - Government Affairs
College of William & Mary
Williamsburg, VA
Skills
Talent acquisition expertise
Workforce strategy development
Performance evaluation and coaching
HRIS and ATS management
Compensation management
Employee engagement strategies
Inclusive leadership development
Leadership training and succession planning
HR metrics analysis
Organizational change management
Effective internal communications
Regulatory compliance management
Collaborative leadership
Policy development
Community Leadership
Board Member
St. Philips Child Development Center
May 2024-Present
Head of HR Committee
Draft and support implementation of new HR and compliance policies
Advise on leadership and employee evaluation practices
Market Area Engagement Lead at RAN Customer Journey Global Journey Transformation (GJT)Market Area Engagement Lead at RAN Customer Journey Global Journey Transformation (GJT)