Lydia Bennett
ozark,mo
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
20
20
years of professional experience
Work History
Grocery Team Member
Christian County Discount Freight & Grocery
Ozark, Missouri
09.2021 - Current
- Utilized knowledge of store layout to efficiently restock products and assist customers.
- Maintained cleanliness and organization of aisles, shelves, and storage areas.
- Set prices, factor in desired price margins.
- Key new items into store computer system.
- Participated in staff meetings to discuss sales targets, new products, and customer service strategies.
- Ticketed, arranged and displayed merchandise to promote sales.
Waitress Supervisor
Golden Corral Buffet and Grill
Springfield, MO
09.2005 - 07.2021
- Maintained positive working relationship with fellow staff and management.
- Developed and maintained standard operating procedures for server related tasks.
- Conducted weekly meetings with server support team to review workloads, discuss challenges and identify areas of improvement.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Property Management Assistant
Elite Legacy Real-estate LLC
Springfield, MO
01.2016 - 05.2018
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Assisted with the preparation of rental agreements, lease renewals and other documents related to property management.
- Assisted owners with analyzing complex real estate documents and loan agreements.
- Performed administrative tasks such as answering phones, filing documents and preparing correspondence.
- Scheduled maintenance calls.
- Coordinated with contractors to ensure timely completion of repairs or renovations.
Education
Veterinary Assistant - Animal Health
Animal Behavior College
Valencia, CASkills
- Animal care
- Problem solving
- Effective communication
- Customer service
- Team collaboration
- Time management
- Social media marketing
- Scheduling appointments
- Complaint handling
- Staff recruitment
- Service training
Timeline
Grocery Team Member
Christian County Discount Freight & Grocery
09.2021 - Current
Property Management Assistant
Elite Legacy Real-estate LLC
01.2016 - 05.2018
Waitress Supervisor
Golden Corral Buffet and Grill
09.2005 - 07.2021
Veterinary Assistant - Animal Health
Animal Behavior College
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