Lydia Berhanu

• Reviewed and verified the data submitted by field technicians for completeness and accuracy.
• Managed documentation and site compliance data for multiple locations simultaneously.
• Directed field staff regarding signage and safety protocols based on data modeling.
• Maintained organized digital records, and supported remote communication workflows.

• Assisted with troubleshooting issues in web-based platforms and internal tools.
• Collaborated on improving web features, and tested new technologies.
• Provided administrative and technical support to ensure smooth operations.

• Updated and edited official website content to ensure accurate and timely information.
• Fixed broken links to enhance user experience and increase engagement.
• Improved site navigation and visual elements, boosting user interaction by 20%.

Assisting with front desk duties. Entering more than 200 paper files to the new Database. Assemble application packets, sorting forms. Writing receipts, retrieving fax.