Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Cashier

Lydia Betts

Grand Rapids,MI

Summary

Proficient experience in childcare and customer service positions. Very comfortable handling cash and using POS systems. Passionate about environmental issues and sustainability practices.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
03.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Barista Shift Supervisor

Raddison Hotel
06.2023 - 03.2024
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
  • Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.

Nanny

Amy Shouldice
06.2022 - 12.2022
  • Cared for two-year-old 40+ hours a week
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.

Nanny

Jason Grovenburg
01.2022 - 05.2022
  • Cared for two-year-old and nine-month-old simultaneously
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.

Teacher's Assistant

Battle Creek Christian Early Learning Center
08.2020 - 08.2021
  • Worked primarily with one and two-year-olds, including children on the autism spectrum, non-verbal children, and children with sensory processing disorders.
  • Assisted lead teachers with lesson plan creation and materials development.
  • Ran mealtimes, diaper changes, nap times, drop off/pickup; kept open communication with guardians, sanitized and disinfected to maintain a healthy and clean environment.

Barista

Five Lakes Coffee
02.2020 - 06.2020
  • Responsible for making drinks, customer service, sanitizing workspace
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Lifeguard

YMCA
10.2017 - 05.2018
  • Responsible for safety and wellbeing of patrons
  • Routinely practiced safety procedures and proper CPR, Oxygen and First Aid operation
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Education

General Studies -

Kellogg Community College
Battle Creek, MI
05.2020

American Sign Language

Kalamazoo Valley Community College
Kalamazoo, MI
05.2019

Skills

    • Creativity
    • Communication
    • Organization
    • Conflict Resolution
    • Adaptability
      • Cash Handling
      • Opening and closing duties
      • Exceptional customer service
      • Cleanliness
      • Sustainability practices

Certification

Red Cross Certified, First Aid, 2017, CPR, 2017, Previous Oxygen Certification through the YMCA, 2017-2020

Volunteer Experience

Camp Barakel, Lifeguard Supervisor, Managed waterfront safety for 70+ people and operated boat tours

Timeline

Barista

Starbucks
03.2024 - Current

Barista Shift Supervisor

Raddison Hotel
06.2023 - 03.2024

Nanny

Amy Shouldice
06.2022 - 12.2022

Nanny

Jason Grovenburg
01.2022 - 05.2022

Teacher's Assistant

Battle Creek Christian Early Learning Center
08.2020 - 08.2021

Barista

Five Lakes Coffee
02.2020 - 06.2020

Lifeguard

YMCA
10.2017 - 05.2018

General Studies -

Kellogg Community College

American Sign Language

Kalamazoo Valley Community College

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Lydia Betts