Lydia Bush
Tallahassee
Summary
Dynamic food service worker with proven expertise in customer engagement and satisfaction. Skilled in resolving guest complaints and creating inclusive atmospheres, dedicated to fostering positive relationships that drive repeat business.
Overview
11
11
years of professional experience
Work History
Barback
Paper Fox Coffee Company
Tallahassee, FL
01.2025 - Current
- Monitored inventory levels to assist in ordering supplies and reducing waste.
- Engaged with customers to provide excellent service and enhance overall experience.
- Implemented best practices for safety and hygiene in compliance with health regulations.
- Trained new staff on operational procedures and company standards for service quality.
- Assisted baristas with drink preparation tasks, resulting in faster service for patrons.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Operated dishwashing equipment to ensure timely sanitation of glassware and utensils.
- Executed customer transactions with precision and efficiency to enhance overall service quality.
Ambassador
Maple Street Biscuit Company
Tallahassee, FL
08.2022 - 03.2024
- Delivered exceptional customer service, fostering positive guest experiences and repeat business.
- Trained new ambassadors on company protocols, ensuring adherence to quality standards.
- Greeted customers and clients to create welcoming atmosphere.
- Investigated and resolved guest complaints, fostering a welcoming and supportive environment.
- Managed incoming phone calls to ensure effective communication and customer service.
- Executed food and beverage preparation to ensure quality service delivery.
- Analyzed customer needs and recommended additional products to increase overall transaction value.
- Operated cash register accurately during transactions. Assisted customers with purchases and inquiries. Maintained cleanliness and organization of the checkout area.
Community Child Care Worker
Alphabet Academy
Hamden, CT
08.2021 - 07.2022
- Fostered positive relationships with families, enhancing communication and support networks.
- Collaborated with team members to create a safe and inclusive environment for all children.
- Promoted healthy habits by incorporating nutritious meals, physical activity, proper hygiene education into daily routines.
- Advocated for children's needs within the community, connecting families with external support services as necessary.
Community Childcare Worker
Educational Playcare
Cheshire, CT
10.2018 - 07.2021
- Coordinated daily activities and educational programs to enhance child development and engagement.
- Fostered positive relationships with children, families, and staff to support community involvement.
Restaurant Team Member
Panera Bread
Bannockburn, IL
08.2015 - 10.2017
- Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere.
- Assisted in food preparation and presentation, adhering to quality standards and recipes.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Used proper techniques to prepare food and ingredients.
Education
High School Diploma -
Delaware Christian School
DelawareSkills
- Strong communication skills
- Problem-solving
- Fast-paced environment
- Productivity and efficiency
- Safe food handling
- Cash register operation
- Order taking accuracy
- Positive attitude
Languages
Spanish
Professional Working
Timeline
Barback
Paper Fox Coffee Company
01.2025 - Current
Ambassador
Maple Street Biscuit Company
08.2022 - 03.2024
Community Child Care Worker
Alphabet Academy
08.2021 - 07.2022
Community Childcare Worker
Educational Playcare
10.2018 - 07.2021
Restaurant Team Member
Panera Bread
08.2015 - 10.2017
High School Diploma -
Delaware Christian School