Lydia Caswell
SPRINGFIELD,Missouri
Summary
Proven track record in customer service and planning, demonstrated at Sam's Club where I exceeded quality goals and streamlined shopping efficiency. Skilled in sales and maintaining positive customer interactions, I bring an upbeat attitude and meticulous attention to detail, ensuring top-notch service and operational excellence. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Shopper
Sam's Club
08.2022 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Cashier
Magers Health And Wellness Center
08.2020 - 07.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bachelor of Arts - Theatre
Missouri State University
Springfield, MO05.2024
Bachelor of Science - Modern Language - French
Missouri State University
Springfield, MO05.2024
Skills
- Customer Service
- Attention to Detail
- Planning and Organization
- Decision-Making
- Upbeat and Outgoing Attitude
- Sales expertise
Certification
Certificate in Acting on Camera
Certificate in Translations for French Language
Certificate in Professions for French Language
Languages
French
Full Professional
Timeline
Personal Shopper
Sam's Club
08.2022 - Current
Cashier
Magers Health And Wellness Center
08.2020 - 07.2023
Bachelor of Arts - Theatre
Missouri State University
Bachelor of Science - Modern Language - French
Missouri State University