Lydia Colon

Work History

City of Hartford Court of Common Council

Hartford, CT

06.2021 - Current

Provide administrative support Council member including scheduling appointments, organizing files, and managing office correspondence.
Compile data from various sources in order to create detailed reports for Council member.
Research current issues related to legislation in order to provide informative updates to Council member.
Coordinate with constituents, government agencies, political organizations, and others on behalf of Council member.
Prepare briefing materials for Council member prior to committee meetings or council meetings.
Respond promptly to inquiries from constituents regarding relevant city matters.
Generate press releases detailing new initiatives taken by the Council member's office or recent accomplishments.
Attend various committee meetings and hearings and act as liaison with committee and agency staff.
Participate in and take extensive notes during regular meetings with Council member.
Maintain accuracy of payroll records, ensuring compliance with applicable laws and regulations.
Assist in the scheduling of appointments and meetings for staff members.
Performed data entry into accounting system software to process payments.

State of CT, Dept of Children and Families

Hartford, CT

08.1997 - 05.2017

Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Maintained accuracy of payroll records, ensuring compliance with applicable laws and regulations.
Monitored the accuracy and completeness of transactions to ensure compliance with company policies and procedures.
Reviewed invoices for accuracy and completeness prior to processing payments.
Maintained vendor files, ensuring all documents were up-to-date and accurate.
Processed incoming payments in accordance with company policy.

Hilton Hotel

Hartford, CT

09.1995 - 09.1997

Monitored the front desk staff to ensure proper customer service was provided.
Provided support to guests with check-in and check-out procedures.
Resolved customer complaints promptly and efficiently.
Coordinated room assignments by considering guest preferences and special requests whenever possible.
Developed training plans for new hires or existing employees needing additional instruction in certain areas.