LYDIA COLON
BRONX,New York
Summary
Dynamic Office Services Manager at IPG with a proven track record in facilities management and organizational leadership. Successfully implemented cost-saving initiatives, enhancing operational efficiency and team productivity. Skilled in relationship building and inventory control, fostering a collaborative work environment while ensuring compliance with safety regulations.
Experienced with overseeing office operations and administrative functions. Utilizes strong organizational skills to optimize workflow and maintain high efficiency. Knowledge of team leadership and process improvement to ensure smooth office functions.
Overview
26
26
years of professional experience
Work History
Office Services Manager
IPG
04.1999 - 09.2025
- Managed office operations, ensuring efficient workflow and adherence to company policies.
- Implemented cost-saving initiatives, optimizing resource allocation across multiple departments.
- Oversaw vendor relationships, negotiating contracts to enhance service delivery and reduce expenses.
- Developed training programs for staff, improving team productivity and operational knowledge.
- Streamlined office procedures, enhancing communication and collaboration among teams.
- Led cross-functional projects, coordinating efforts to achieve strategic goals and improve service quality.
- Monitored compliance with health and safety regulations, fostering a safe work environment for employees.
- Facilitated interdepartmental collaboration through effective communication channels like email distribution lists or shared document repositories.
- Managed vendor relationships to ensure timely delivery of office supplies and equipment for smooth operations.
- Coordinated maintenance and repair work, ensuring a safe and comfortable working environment for staff.
- Managed inventory control procedures to maintain optimal stock levels of office materials without excess waste or shortages.
- Evaluated software applications for potential implementation in office workflows, selecting solutions that boosted efficiency across teams.
- Developed filing systems to organize critical documents, making them easily accessible when needed.
- Ensured compliance with safety and health regulations by conducting regular inspections and implementing necessary corrective measures.
- Established a welcoming atmosphere by maintaining professional reception areas and addressing visitor inquiries promptly.
Facility Manager
IPG
10.2019 - 01.2024
- Managed facility maintenance operations, ensuring compliance with safety regulations and standards.
- Developed and implemented preventive maintenance programs to enhance equipment reliability.
- Coordinated vendor contracts and negotiated services to optimize operational efficiency.
- Oversaw budget allocation for facility improvements, achieving cost-effective solutions.
- Led cross-functional teams in executing facility upgrades and renovations on schedule.
- Established key performance indicators for facility management processes, driving continuous improvement efforts.
- Responded to building emergencies and managed repairs.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
- Investigated problems and determined appropriate remedies.
- Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
- Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
- Coordinated events setup and teardown effectively, ensuring minimal disruption to regular facility operations.
- Provided mentorship and guidance to junior staff members, fostering a positive work environment that promoted professional growth.
Facilities Coordinator
IPG
01.2017 - 01.2020
- Coordinated facility maintenance schedules to ensure optimal building operations.
- Implemented safety protocols, enhancing workplace compliance and risk management.
- Managed vendor relationships for effective service delivery and cost efficiency.
- Oversaw inventory management for supplies, optimizing procurement processes.
- Developed and maintained comprehensive facility documentation for operational continuity.
- Led cross-departmental initiatives to improve facility efficiency and resource allocation.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Coordinated smooth transitions during office relocations by planning logistics and overseeing the move process from start to finish.
- Served as point of contact for internal and external customers seeking support and information.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Conducted periodic assessments of existing facility conditions, identifying opportunities for improvement and initiating appropriate actions.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Collaborated with cross-functional teams on facility projects, leading to improved work environments and increased productivity.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Conducted regular facility inspections to identify repair needs or improvements.
- Collaborated with contractors, vendors and stakeholders to support on-time projects completion.
Administrative Assistant
IPG
04.1999 - 01.2017
- Managed calendar schedules, coordinating meetings and appointments for executives.
- Developed and implemented filing systems, enhancing document retrieval efficiency.
- Assisted in preparing reports, ensuring accuracy and timely submission.
- Maintained office supplies inventory, facilitating seamless operations through efficient procurement processes.
- Led administrative projects to optimize workflow processes across teams.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Education
Associate of Arts - Psychology
Bronx Community College
Bronx, NYSkills
- Organizational leadership
- Document management
- Space planning
- Waste reduction
- Facilities management
- Meeting coordination
- Organizational skills
- Relationship building
- Office administration
- Data entry
- Office management
- Employee training
- Operations management
- Staff management
- Inventory control
Timeline
Facility Manager
IPG
10.2019 - 01.2024
Facilities Coordinator
IPG
01.2017 - 01.2020
Office Services Manager
IPG
04.1999 - 09.2025
Administrative Assistant
IPG
04.1999 - 01.2017
Associate of Arts - Psychology
Bronx Community College