Lydia Connell
Nashville,TN
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
Work History
Barista
Exit 11 Coffee House
06.2023 - 01.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Cleaned counters, machines, utensils, and seating areas daily.
Dog Training Assistant
Sorenson Kennels
02.2022 - 04.2023
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Maintained clean training arena for group classes.
- Consulted with owners to discuss behavioral concerns and determine final goals.
- Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
- Observed dogs in various settings to determine behavioral concerns and problems.
Kennel Technician
Veterinary Group Of Chesterfield
01.2020 - 01.2022
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Education
Associate of Arts - Art History
Truckee Meadows Community College
Reno, NV09.2024
High School Diploma -
Francis Howell High School
Saint Charles, MO05.2020
Skills
- Opening and Closing Duties
- Menu Memorization
- Espresso Machine Operation
- Hospitality Service Expertise
- Adaptive and Creative
- Cleanliness
- Adaptability
Timeline
Barista
Exit 11 Coffee House
06.2023 - 01.2024
Dog Training Assistant
Sorenson Kennels
02.2022 - 04.2023
Kennel Technician
Veterinary Group Of Chesterfield
01.2020 - 01.2022
Associate of Arts - Art History
Truckee Meadows Community College
High School Diploma -
Francis Howell High School