Lydia Cox
Fredericksburg,IN
Summary
Dynamic Veterinary Surgical Technician with a proven track record at Hillside Animal Clinic, excelling in compassionate care and foster strong relationships with clients, ensuring satisfaction and loyalty. A quick learner, I adapt swiftly to new challenges, enhancing team performance , I thrive in fast paced environments with a lot to do , I put my heart and soul into my daily tasks .
I have nothing negative to say about my current job except my life has changed it’s course and the pay is not supporting my family and I need to look for a better career to support long term goals
Overview
4
4
years of professional experience
Work History
Veterinary Surgical Technician
Hillside Animal Clinic
01.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to improve product visibility and accessibility.
- Collaborated with team members to ensure store cleanliness and inventory management.
- Adapted quickly to new sales strategies and promotions to meet evolving customer needs.
- Provided training support for new associates, fostering a collaborative work environment.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty retention.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Walmart Salem IN
Salem, IN
04.2022 - 2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to improve product visibility and accessibility.
- Collaborated with team members to ensure store cleanliness and inventory management.
- Adapted quickly to new sales strategies and promotions to meet evolving customer needs.
- Provided training support for new associates, fostering a collaborative work environment.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty retention.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Home-based Learning
Salem IN 05.2022
Skills
- Compassionate care
- Client communication
- Medical record-keeping
- Preoperative preparation
- Diagnostic imaging
- Laboratory testing
- Medical history collection
- Medication administration
- Quick learner very teachable
Timeline
Veterinary Surgical Technician
Hillside Animal Clinic
01.2025 - Current
Sales Associate
Walmart Salem IN
04.2022 - 2025
High School Diploma -
Home-based Learning