Lydia Cronk
Dispatcher
Ocean Springs,MS
Summary
Professional logistics coordinator with proven ability to manage and optimize dispatch operations. Adept at coordinating schedules, communicating with drivers, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, reliable and adaptable to changing needs. Skilled in problem-solving, multitasking, and using dispatch software to enhance operational efficiency.
Overview
7
7
years of professional experience
Work History
3D Designer
Ingalls Shipbuilding
Pascagoula, MS
04.2025 - 09.2025
- Developed detailed 3D models and renderings for naval vessels using advanced CAD software.
- Collaborated with engineering teams to refine design specifications and improve project outcomes.
- Mentored junior designers, providing guidance on best practices in 3D modeling and visualization techniques.
- Implemented design process improvements, enhancing efficiency and accuracy in project deliverables.
- Used NAVISWORKS to manage documentation of new and revised 3D designs.
- Developed primary models and sketches to showcase final product designs.
- Revised proposals with updated information and designs to meet strict deadlines.
- Enhanced 3D model quality by implementing advanced design techniques and software tools.
- Managed day-to-day communications with clients through phone calls, email communications and face-to-face meetings.
- Developed detailed technical documentation, outlining specifications and requirements for seamless project handoffs to developers and other stakeholders.
- Communicated with teams through oral and written communication to relay relevant project information and changes.
Dispatch Supervisor
CORBALL EXPRESS, LLC.
Gulfport, MS
04.2018 - 09.2024
- Supervised daily dispatch operations, ensuring timely and efficient delivery processes.
- Coordinated with drivers to optimize route planning and minimize delays.
- Monitored inventory levels, maintaining accurate records and facilitating order fulfillment.
- Trained new dispatch staff on operational protocols and software systems.
- Fostered a collaborative team environment, promoting effective communication among dispatch personnel and drivers.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Assisted in resolving conflicts between drivers or customers when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.
- Directed dispatching, routing, and tracking of 15-25 fleet vehicles.
Education
Associate of Science - 3D Drafting And Design
MGCCC
Gautier, MS09-2026
Skills
- Editing
- CAD software
- Quality assurance
- Production and processing
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
Accomplishments
- Resolved any logistics issues by communicating effectively.
- Documented and resolved all issues between drivers and freight customers.
- Managed a team of 4 dispatchers and 15-25 drivers and owner operators.
Timeline
3D Designer
Ingalls Shipbuilding
04.2025 - 09.2025
Dispatch Supervisor
CORBALL EXPRESS, LLC.
04.2018 - 09.2024
Associate of Science - 3D Drafting And Design
MGCCC