Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lydia Degroot

Tallahassee,FL

Summary

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

Cleaning Crew Member

Perfect Polish
08.2022 - 01.2023
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Used cleaners and squeegees to clean windows, glass partitions and mirrors.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Performed regular maintenance and repairs on various cleaning tools and equipment.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.

Director of First Impressions

Beyond Skin Ocala
07.2021 - 01.2022
  • Exhibited professionalism and composure in stressful circumstances.
  • Greeted guests warmly, determined nature of visit and escorted to appropriate department or area.
  • Maintained area near entrance to create welcoming and inviting environment for guests.
  • Showed worth to visitors by giving undivided attention.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

High School Diploma -

Forest High School
Ocala, FL
05.2023

Skills

  • Handling Procedures
  • Recycling Management
  • Dusting Furniture
  • Hazardous Waste and Disposal
  • Service Quality
  • Active Listening
  • Microsoft PowerPoint
  • Microsoft Excel

Timeline

Cleaning Crew Member

Perfect Polish
08.2022 - 01.2023

Director of First Impressions

Beyond Skin Ocala
07.2021 - 01.2022

High School Diploma -

Forest High School

Similar Profiles

CREATE PROFILE
Lydia Degroot